General Manager - Tour Operator - Spain

MBM Executive Travel Recruitment; Valencia; Híbrido; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

An established industry player in sustainable travel is seeking a dynamic General Manager to oversee operations in Spain and Portugal. This role involves strategic leadership, driving growth, and managing a high-performing team to deliver exceptional travel experiences. The ideal candidate will possess extensive experience in Ground Operations and a strong understanding of the tourism sector. With a competitive salary and a range of attractive benefits, this is an exciting opportunity for a results-driven leader passionate about operational excellence in the travel industry.

Servicios

Discretionary Bonus

Private Healthcare

Flexible Working Policy

Annual Salary Reviews

Free Annual Subscription for Public Bicycle System

Employee Assistance Program

Training Library Access

Work from Anywhere Policy

Travel Discounts

Education Leave Days

Formación

• Extensive experience managing Ground Operations in Spain and Portugal.
• Strong understanding of Destination Management Company (DMC) operations.

Responsabilidades

• Lead the day-to-day operations and strategic direction of Ground Operations.
• Drive business growth and sales across key destinations.

Conocimientos

Leadership

Financial Literacy

Relationship Management

Change Management

Communication Skills

Educación

Experience in Ground Operations

Experience in Tourism or Sales

Descripción del empleo

General Manager (Spain & Portugal)

PLEASE SUBMIT APPLICATIONS AND CV'S IN ENGLISH.

PLEASE NOTE: We are seeking candidates from the TRAVEL sector only

We are representing a global leader in sustainable travel, seeking an experienced General Manager in the travel sector.

The General Manager will oversee the efficient management of Ground Operations, driving long-term strategic initiatives and handling day-to-day business activities. This role will focus on expanding the brand’s presence, fostering growth, and strengthening its position in key regional markets. The ideal candidate will lead efforts to achieve business objectives, drive new business development, increase sales, ensure profitability, deliver outstanding products to partners, and build a high-performing team.

Reporting to the Regional General Manager for West Europe, the General Manager will work closely with other GMs within the EMEA region and the global business to support broader strategic goals and deliver results.

Our client is open to candidates who are looking to relocate, during the period of relocation, this opportunity can be based remotely.

Key Responsibilities:

• Lead the day-to-day operations and strategic direction of Ground Operations.
• Drive business growth and sales across key destinations, ensuring profitability.
• Manage relationships with partners, suppliers, and internal teams to deliver exceptional travel experiences.
• Oversee risk and incident management, ensuring compliance with relevant regulations and policies.
• Build and manage a high-performing team to achieve business objectives.
• Collaborate with regional and global teams to align with broader strategic goals.

Requirements:

• Extensive experience managing Ground Operations in Spain and Portugal.
• Strong understanding of Destination Management Company (DMC) operations.
• Proven leadership with a background in managing teams and driving growth.
• High level of financial literacy and commercial decision-making experience.
• Native Spanish speaker, fluent in English; additional languages (Portuguese, French) a plus.
• Experience in tourism, operations, or sales-focused industries.
• Ability to work legally in Spain.

Desirable Skills & Attributes:

• Strategic and operational leadership experience.
• Strong change and people management capabilities.
• Excellent communication and relationship-building skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Passion for responsible travel and aligning with company values such as growth, innovation, and integrity.

General Manager Compensation:

• Competitive salary and benefits package to include, Discretionary Bonus: 12.5% of basic salary
• Annual leave: 23 days plus PHs, Private Healthcare. One free-of-charge trip per annum plus numerous travel discounts, 5 education leave days, Flexible working policy, Annual Salary reviews, Valenbisi - Free annual subscription for Valencia's public bicycle system, Employee Assistance Program, 4 weeks to work from anywhere + 2 extra weeks during Fallas (local festivity in Valencia)
• Access to a comprehensive training library – Linkedin Learning
• A role within a company that prioritises growth and sustainability.
• Opportunities for professional development in a global setting.

If you’re a dynamic, results-driven leader with a passion for travel and operational excellence, apply today to join our global team