General Manager - Hard Rock Cafe

Hard Rock Cafe International; Madrid; On-site; EUR 45,000 - 65,000; Full time

Job summary

Hard Rock International is seeking a talented Restaurant General Manager for the Hard Rock Cafe Madrid. You will lead a large team across front-of-house and kitchen operations, delivering authentic experiences that rock while driving service standards and profitability.

The role requires strong leadership, exceptional communication, cross-functional collaboration, and fluency in English. You will mentor staff, manage events, and oversee bars, live music and retail operations performed with

Qualifications

• Experience in hospitality with restaurant front-line operations.
• Bachelor’s degree in business administration or equivalent leadership.
• Strong leadership and interpersonal skills with verifiable track record.
• Ability to work cross-functionally across departments.
• Excellent verbal and written communication skills.
• Strong problem solving with diagnostic and solution development.
• Fluency in English, additional languages a plus.

Responsibilities

• Manage a large team in a high-volume restaurant and maintain brand standards.
• Drive bottom-line results and oversee multi-dimensional operations (food, bars, events, retail).
• Lead guest experience, training, scheduling, and performance coaching across departments.

Skills

Leadership

Interpersonal skills

Verbal and written communication

Problem solving

Cross-functional collaboration

English fluency

Education

Bachelor’s degree in Business Administration

Job description

Hard Rock International, spirited & authentic, a global brand that continues to expand around the world. Since 1971, passionate and talented business leaders have paved the way for the next generation of Hard Rock Cafe leaders to deliver authentic experiences that rock!

We are seeking a talented Restaurant General Manager for the Hard Rock Cafe Madrid. Our operators are true entrepreneurs who manage large teams, drives bottom line results, and multi-dimensional operations that encompass fresh, made from scratch ingredients, iconic bars, live music, phenomenal events, and rocking retail operations.

This is not just another “job opportunity”. So, the question is, “do you have what it takes to join the band?”

Got What It Takes To Be In The Band?

• Experience in the hospitality industry inclusive of restaurant front line operations
• Bachelors Business Degree or documented entrepreneurial hospitality leadership
• Strong leadership and interpersonal skills – that can be factually verified by peers and prior supervisors
• Can illustrate consultative skills and ability to work cross-functionally
• Exhibits excellent verbal and written communication skills
• Demonstrates strong problem solving skills through ability to diagnose and develop recommended solutions
• Must possess strong communication and listening skills, excellent speaking, reading and writing.
• Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
• Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
• Multiple language abilities a plus, fluency in English required.

Ready to apply? Please email your resume to: [e-mail]

This job posting is for a position for a independently owned and operated by a franchisee. This means your application will be submitted to and reviewed solely by the franchisee, who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment related matters.