Front Office - Receptionist

Sir Hotels; Barcelona; Presencial; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

Join the Front Office team at a leading hotel in Barcelona as a receptionist. You'll ensure guests receive a warm greeting and excellent service, handling check-ins, complaints, and coordinating with staff. This role offers a unique opportunity to be part of a vibrant hotel culture with discounts across Europe.

Servicios

Discounts at hotels and restaurants across Europe

A day off to celebrate your birthday

Formación

• At least 2 years of experience in a similar hospitality role.
• Proficiency in English communication.
• Strong organizational and multitasking skills in a fast-paced environment.

Responsabilidades

• Manage guest check-in and check-out processes.
• Provide timely and accurate customer service.
• Handle complaints and guest requests.

Conocimientos

Customer attentiveness

Organizational skills

Multitasking

Proactive attitude

Team-oriented mindset

Descripción del empleo

Job Description

Join the Front Office team at Sir Victor Hotel!

About Sir Victor Hotel

The hotel is located just off Passeig de Gràcia—Barcelona’s grand shopping boulevard—and near Gaudí’s Casa Milà. Sir Victor reflects the vibrant, creative spirit of the city.

At Sir Victor, we seek talented, bold, creative, and ambitious individuals who dare to innovate and surprise.

If you are passionate about hospitality, creating unique experiences, and possess a creative, ambitious, and service-oriented mindset, this opportunity is for you!

What You Will Do

We are looking for a qualified receptionist to be the welcoming face of our hotel in Barcelona, ensuring guests receive a warm greeting and an excellent experience. The ideal candidate has patience, personality, perseverance, and a desire to improve guest experiences.

Main Responsibilities

1. Manage guest check-in and check-out processes.
2. Provide timely and accurate customer service.
3. Handle complaints and guest requests.
4. Coordinate communication between guests and staff, following up to resolve concerns.
5. Inform guests about hotel services, including dining options.
6. Promote hotel amenities, conveniences, and programs.
7. Communicate with Housekeeping, Maintenance, and Restaurant Departments to ensure a comfortable stay.

What’s in it for you?

• Start date: Mid-June
• Contract duration: 7-8 months (maternity cover)
• Be part of a fast-growing, international, and innovative group.
• Enjoy discounts at our hotels and restaurants across Europe.
• A day off to celebrate your birthday.
• Join a great team at a leading hotel company.

Job Requirements

• At least 2 years of experience in a similar hospitality role.
• Proficiency in English communication.
• Proactive, dynamic, and positive attitude.
• Customer attentiveness and patience.
• Strong organizational and multitasking skills in a fast-paced environment.
• Team-oriented mindset.

Application Procedure

Interested? Click the application button to send your CV and motivation letter. Our recruiter will contact you within 5 days to schedule a meeting.

Diversity & Inclusion

We are an equal-opportunity employer committed to fostering a diverse and inclusive culture. We encourage candidates from all backgrounds to apply—we look forward to learning about you.