Front Office Intern | Hospitality Immersion + Meals

Kimpton; España; On-site; EUR 6,700 - 8,900; Full time

Benefits offered by this job

Meals on shift

Uniform and laundry service

Job summary

Kimpton invites a Front Office internship where you’ll support the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You’ll be supervised by the Front Office Team and welcome guests with warmth and professionalism.

Check guests in, issue room keys, provide information on hotel services and room locations, and ensure identification is taken at check-in as required.

Qualifications

• Currently studying a bachelor’s degree in hospitality or related field.
• Possibility to sign an agreement with your school for 4 months preferably.
• Previous hotel knowledge and experience in operational departments will be valuable.
• Must be fluent in English.

Responsibilities

• Support reservations and guest services in front office.
• Check guests in, issue room keys, and provide information on hotel services and locations.
• Greet guests in a friendly, punctual and professional manner as a Kimpton ambassador.
• Answer phones promptly and courteously.
• Coordinate with other departments to ensure excellent quality and service.
• Perform other duties including guest room tours, concierge services, and special requests.

Skills

Fluent English

Team player

Proactive

Customer service

Education

Bachelor's degree in hospitality or related field

Job description

Kimpton invites a Front Office internship where you’ll support the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You’ll be supervised by the Front Office Team and welcome guests with warmth and professionalism.

Check guests in, issue room keys, provide information on hotel services and room locations, and ensure identification is taken at check-in as required.