Front Desk Coordinator

North American Dental Group; Toledo; Presencial; USD 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join a dynamic team as a Front Desk Coordinator, where you'll be the welcoming face for patients. This role is crucial in ensuring a smooth office operation, handling financial tasks, and providing exceptional customer service. You'll thrive in a supportive environment that values your contributions and offers opportunities for career growth. If you're passionate about making a positive impact in dental care and enjoy a collaborative atmosphere, this position is perfect for you. Embrace the chance to redefine patient experiences and grow your career with us!

Servicios

Paid Time Off

401(k)

Continuing Education Opportunities

Inclusive Work Environment

Formación

• 1-5 years of customer service, insurance, or dental experience preferred.
• Strong communication, organizational, and multitasking skills.

Responsabilidades

• Handle financial tasks like co-payment collection and insurance verification.
• Answer phone calls, provide information, and schedule appointments.

Conocimientos

Customer Service

Communication Skills

Organizational Skills

Multitasking

Educación

High School Diploma

Associate’s Degree

Herramientas

Dental Software

Microsoft Office

Descripción del empleo

Overview

Front Desk Coordinator – Be the First Smile Patients See!

Location: Precision Orthodontics - Toledo, OH

Job Type: Full-time

About Us: At our practice, patient care isn’t just what we do—it’s who we are. With empathy as our guiding principle, we’re dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we’re equipped with the tools and support to deliver excellent care.

Your Work Schedule

Monday: 8:00am-4:30pm
Tuesday: 8:00am-4:30pm
Wednesday: 8:00am-4:30pm
Thursday: 8:00am-4:30pm
Friday: 8:30am-3:00pm

Your Role as a Front Desk Coordinator: As a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.

Key Responsibilities

• Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Clearly explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients while maintaining professionalism and empathy.
• Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.

What You’ll Need to Succeed

• High School Diploma or equivalent (Associate’s degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
• Strong communication, organizational, and multitasking skills.

Why You’ll Love Working With Us

• Paid Time Off: Competitive PTO that grows with your career.
• Comprehensive Benefits: Including 401(k).
• Career Growth: Access to continuing education and development opportunities.
• Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.

Ready to Make a Great First Impression? Apply now and join a team that’s redefining dental care for the better!