French Telesales Agent remote

Recruit4Work; Tarragona; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Join an international organization that supports over 16 million people worldwide! As a key member of the Elite Team, you will enhance customer experience by handling inbound calls, assisting with insurance services, and applying effective sales techniques. This role requires fluency in French and a customer-oriented approach, with opportunities for growth in a dynamic work environment.

Servicios

Company-sponsored Life Insurance

Opportunity for language classes

Competitive salary with high sales commissions

Formación

• Fluent in French, good command of English and Spanish (B1 level).
• Minimum 1 year of (tele)sales experience.
• Dynamic, detail-oriented, and excellent communicator.

Responsabilidades

• Handle inbound calls in French for insurance-related services.
• Apply effective sales techniques and guide customers through the insurance process.
• Ensure accurate data entry for client registrations.

Conocimientos

Fluency in French

Customer-oriented

Negotiation skills

Communication

Detail-oriented

Proactive attitude

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Become part of an international organization that has been supporting over 16 million people worldwide for more than a century! Do you have sales experience and want to contribute to a team that helps people across the globe? If so, we are looking for you!

You will be a key member of an Elite Team that implements best practices and tests new products and materials to enhance customer experience.

Your Responsibilities

• Handle inbound calls in French, assisting customers with insurance-related services.
• Answer calls from consumers who have recently purchased an appliance and wish to register it.
• Collect and confirm all necessary details to complete the product registration.
• Explain the legal warranty terms, introduce consumer insurance, and offer additional coverage options.
• Apply effective sales techniques, address objections professionally, and guide customers through the insurance process.
• Maintain excellent customer service standards, adapt to changes, and work towards set targets.
• Provide valuable feedback on process improvements and best practices.
• Ensure accurate data entry for client registrations and insurance offerings.
• Follow compliance guidelines and company policies.

Your profile

• Fluent in French , with a good command of English and Spanish (B1 level) .
• Customer-oriented with a friendly and professional approach.
• Minimum 1 year of (tele)sales experience with strong negotiation skills.
• Dynamic, detail-oriented, diplomatic , and an excellent communicator.
• Team player with a proactive attitude and a passion for delivering great customer service.
• Comfortable using Microsoft Office tools and CRM systems.
• Competitive salary with high sales commissions.
• Company-sponsored Life Insurance.
• A young, dynamic, and international work environment with modern and comfortable working conditions.
• Opportunity to take English or Spanish language classes.

Location

Hybrid orRemote position, based in Spain