French-speaking User-Generated Content (UGC) Reviewer

Job Title : French-speaking User-Generated Content (UGC) Reviewer

Location : Barcelona, Spain

Work Type : Hybrid / Onsite

Employment Type : Full-time

About the Role :

We are looking for a detail-oriented and fluent French-speaking User-Generated Content (UGC) Reviewer to join our fast-growing team in Barcelona. As a UGC Reviewer, you will be responsible for reviewing, analyzing, and moderating content submitted by users to ensure it aligns with platform policies, community standards, and safety guidelines.

This is a critical role in helping maintain a safe, engaging, and respectful online environment, and it offers the flexibility of a hybrid work model, combining onsite and remote work options.

Key Responsibilities :

1. Review and moderate French-language user-generated content (text, images, videos, reviews, etc.) to ensure compliance with platform guidelines.
2. Identify and take action on content that violates terms of service, including offensive, harmful, or inappropriate material.
3. Ensure consistency in moderation decisions and maintain high-quality standards.
4. Flag and escalate complex or sensitive issues to the appropriate teams.
5. Maintain detailed records of moderation actions and decisions.
6. Stay informed on current community guidelines, policies, and evolving trends.
7. Collaborate with Trust & Safety, Legal, and Policy teams to ensure compliance and user protection.
8. Provide feedback on recurring content trends or operational improvements.
9. Contribute to the creation and refinement of moderation guidelines and processes.

What You Bring :

1. Fluent in French (spoken and written).
2. Proficient in English (spoken and written).
3. Previous experience in content moderation, UGC review, or online safety is a strong advantage.
4. High attention to detail with strong analytical and critical thinking skills.
5. Ability to remain objective and handle sensitive or graphic content in a professional manner.
6. Understanding of internet safety, community guidelines, and online platforms.
7. Strong communication skills and team collaboration mindset.
8. Familiarity with moderation tools, CRM/ticketing systems, and reporting dashboards.
9. Ability to work in a fast-paced, target-driven environment.
10. A proactive, flexible, and adaptive approach to work.

What We Offer :

1. Competitive salary and bonus opportunities.
2. Flexible hybrid work model (mix of remote and office days).
3. Health insurance, meal allowance, and wellness programs.
4. Paid training and development opportunities.
5. A modern, multicultural work environment in central Barcelona.
6. Clear career progression and internal mobility opportunities.
7. Relocation support (if needed).
8. Supportive and inclusive team culture.

Full-time : 40 hours / week

May include rotating shifts, weekends, or holidays depending on team needs.