French speaking Google Ads Onboarding Account Manager

Teleperformance; Barcelona; Hybrid; EUR 21,000 - 25,000; Full time

Benefits offered by this job

Referral program

Relocation support

Private health insurance

Career development & certifications

Dynamic team culture

World Trade Center Barcelona office

Job summary

Teleperformance in Barcelona seeks a proactive professional to onboard clients and develop high-performing PPC campaigns for digital marketing ads. You will make outbound calls to promote services and tailor solutions to client objectives while building strong relationships for growth.

The role requires independence, CRM experience, and comfort with AI tools, with a strong emphasis on the French market and bilingual communication. Hybrid 39-hour work weeks with relocation and benefits offered.

Qualifications

• BA/BS degree or equivalent work experience.
• French at C2 and English at C1 level.
• 18+ months of sales/marketing experience with client-facing roles.
• Experience using CRM systems for managing customer records.
• Familiar with AI tools to improve outreach and communication.
• Ability to present clearly and work with teams toward shared goals.

Responsibilities

• Onboard new clients and develop PPC campaigns for digital marketing ads.
• Make outbound calls to promote and sell services.
• Identify client objectives and tailor solutions accordingly.
• Set up strategic campaigns for immediate impact and long-term performance.
• Aim to increase spend and upsell campaigns.
• Maintain customer database with complete information.
• Handle high-volume outreach daily.

Skills

Sales experience

French market knowledge

English proficiency

CRM systems

AI tools familiarity

Presentation & communication

Independent working

Market research

Education

BA/BS in Marketing or Communications

Tools

CRM systems

AI tools

Job description

Description

Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!

This role is tailored for individuals who can navigate the complexities of the market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.

Responsibilities

• In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
• Make outbound customer calls to promote and sell services.
• Detect and understand customer’s objectives and offer adapted solutions for their needs.
• Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
• Be responsible for increasing spend and campaign´s upselling.
• Create, maintain, and update a customer database with complete information.
• Handle a high volume of potential clients daily through phone calls.

• BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
• Language Skills: C2 level of French and C1 level of English.
• 18 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
• Works independently on routine tasks and seeks guidance when needed.
• Has used CRM systems to manage customer records and support team workflows.
• Familiar with AI tools and open to using them to improve communication and outreach.
• Communicates effectively in most professional situations.
• Works well in environments with clear goals and team collaboration.
• Comfortable giving presentations and writing clear messages
• Shows initiative and a constructive attitude in daily work.
• Can work independently while staying connected with the team.
• Understands business concepts and contributes to team goals.
• Can assist in competitor research and trend identification.

Specialized Skills for French Market:

• Market Understanding: clear understanding of the French market, including cultural nuances and business practices.
• Strategic Thinking: capability to identify and target companies with growth potential.
• Problem-Solving: basic problem-solving skills to navigate complex contexts.
• Analytical Skills: basic proficiency in analyzing market trends and customer data.
• Relationship Building: ability to build and maintain relationships with key stakeholders in the French market.
• French cultural awareness: understanding the business etiquette and cultural nuances of the country to build rapport and trust with potential clients.
• Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
• Demonstrate an understanding of the existing digital marketing ecosystem in France.
• Ability to manage specific questions about ROI and integration with other platforms.
• Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.
• Demonstrate a solid understanding of the existing digital marketing ecosystem in France and be able to position Google Ads as a valuable and integrated solution.

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Full-time (39 hours/week) hybrid position in Barcelona with a salary of 22.785€ gross/year + up to 2.734€ in bonus.

• Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
• Relocation Support
• Private Health Insurance.
• Continuous skill development and certifications.
• Clear career growth opportunities supported by coaches and a motivating team environment.
• Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
• Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.