Swedish Speaking Google Ads Onboarding Account Manager

Teleperformance; Barcelona; Presencial; EUR 24.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Referral program

Relocation support

Private health insurance

Skill development & certifications

Career growth opportunities

Dynamic team culture

Descripción de la vacante

Teleperformance Spain in Barcelona seeks a proactive sales/marketing professional to join our Nordic-focused digital ads project. You will onboard a portfolio of clients and craft high-performing PPC campaigns to drive adoption and growth while delivering excellent customer outcomes.

This hybrid, full-time role involves outbound calls, understanding client objectives, and upselling services, with support from a dynamic team.

Formación

• BA/BS degree (Marketing or Communications preferred) or equivalent work experience.
• Swedish C2 and English C1; multilingual abilities are a plus.
• ~20 months of sales/marketing experience with client-facing roles.
• Ability to work independently and meet goals with occasional supervision.
• Familiar with using CRM tools to support business processes.
• Uses AI tools to support daily tasks and improve outreach strategies.

Responsabilidades

• Onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing ads.
• Make outbound calls to promote and sell services.
• Understand client objectives and offer tailored solutions.
• Set up strategic, results-driven campaigns for immediate impact and long-term performance.
• Increase spend and upsell campaigns.
• Create and maintain a customer database with complete information.
• Handle a high volume of potential clients daily via phone.

Conocimientos

Client onboarding

Campaign management

Outbound selling

Relationship building

Cross-functional collaboration

Educación

BA/BS in Marketing or Communications

Herramientas

CRM tools

AI-assisted outreach

Descripción del empleo

Description

Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere!

This role is tailored for individuals who can navigate the complexities of the market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.

Responsibilities

• In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
• Make outbound customer calls to promote and sell services.
• Detect and understand customer’s objectives and offer adapted solutions for their needs.
• Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
• Be responsible for increasing spend and campaign´s upselling.
• Create, maintain, and update a customer database with complete information.
• Handle a high volume of potential clients daily through phone calls.

Requirements

• BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
• Language Skills: C2 level of Swedish and C1 level of English. Multilingual abilities are a plus due to the multilingual nature of the Nordic market.
• 20 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
• Able to work independently and meet goals with occasional supervision.
• Familiar with managing customer data and using CRM tools to support business processes
• Uses AI tools to support daily tasks and improve outreach strategies
• Communicates clearly and effectively with different audiences.
• Comfortable working toward goals in a collaborative environment
• Confident in delivering presentations and writing professional content.
• Takes initiative and maintains a proactive, solution-oriented attitude.
• Works well independently and contributes to team efforts
• Understands business goals and supports strategic planning.
• Capable of analyzing competitors and identifying trends to support positioning.
• Focused on customer satisfaction and providing helpful support.

Specialized Skills for the Nordic Market

• Market Understanding: Clear understanding of the Nordic market, including cultural nuances and business practices.
• Strategic Thinking: capability to identify and target companies with growth potential.
• Problem-Solving: complex problem-solving skills to navigate complex contexts.
• Analytical Skills: proficiency in analyzing market trends and customer data.
• Relationship Building: ability to build and maintain relationships with key stakeholders in the Nordic market.
• Ability to unlock substantial opportunities within a market brimming with potential for expansion
• Nordic cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.
• Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
• Demonstrate a strong understanding of the existing digital marketing ecosystem in each Nordic country and be able to position Google Ads as a valuable and integrated solution.
• Ability to manage more sophisticated questions about ROI and integration with other platforms.
• Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.
• Ability to tailor outreach strategies that respect and address client’s high focus on data privacy and protection.

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem‑solving and opportunity identification

• Full-time (39 hours/week) hybrid position in Barcelona with a salary of 23.876€ + up to 3.408€ gross/year in bonus.

• Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
• Relocation Support
• Private Health Insurance.
• Continuous skill development and certifications.
• Clear career growth opportunities supported by coaches and a motivating team environment.
• Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
• Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.