English Speaking Google Ads Onboarding Account Manager

Teleperformance España; Barcelona; Hybrid; EUR 20,000 - 24,000; Full time

Benefits offered by this job

Referral Program

Relocation Support

Private Health Insurance

Continuous skill development and certs

Career growth opportunities

Office at World Trade Center Barcelona

Job summary

Teleperformance España in Barcelona invites you to join our dynamic Digital Marketing Ads team. You will onboard new clients, design high-performing PPC campaigns, and drive adoption while reducing churn in a tech-driven environment.

The role rewards proactive, independent workers with strong CRM and English skills, plus the ability to present, analyze data, and Upsell opportunities across a diverse client portfolio.

Qualifications

• BA/BS degree or equivalent work experience.
• C2 level of English.
• 16 months of experience in sales and/or marketing with client-facing exposure.
• Ability to complete tasks independently with moderate supervision.
• Experience using CRM tools to update and retrieve information.
• Familiarity with AI features or tools and applying them at work.
• Clear communication and presentation skills.
• Goal-oriented and proactive with team contributions.
• Supports business goals through their work.
• Ability to conduct competitor research with guidance.

Responsibilities

• Onboard a portfolio of new clients and develop high-performing PPC campaigns.
• Make outbound calls to promote and sell services.
• Understand client objectives and offer tailored solutions.
• Set up strategic campaigns for immediate impact and long-term performance.
• Aim to increase spend and upsell campaigns.
• Create and maintain a client database with complete information.
• Handle a high volume of potential clients daily by phone.

Skills

English C2

CRM tools

AI tools

Onboarding

Education

BA/BS degree

Tools

CRM Software

Job description

Description

Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere! This role is tailored for individuals who can navigate the complexities of the market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.

Responsibilities

• In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
• Make outbound customer calls to promote and sell services.
• Detect and understand customer’s objectives and offer adapted solutions for their needs.
• Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
• Be responsible for increasing spend and campaign´s upselling.
• Create, maintain, and update a customer database with complete information.
• Handle a high volume of potential clients daily through phone calls.

Requirements

• BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
• Language Skills: C2 level of English
• 16 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
• Can complete tasks independently with moderate supervision
• Has worked with CRM tools to update and retrieve customer information.
• Has used AI features or tools and is learning how to apply them in work.
• Communicates well in familiar situations and with known audiences.
• Likes working toward goals and contributing to team progress.
• Can deliver presentations and write clear messages.
• Maintains a positive attitude and takes initiative when confident.
• Works independently on familiar tasks and asks for help when needed.
• Understands how their work supports business goals.
• Can support competitor research with guidance
• Tries to ensure customers have a smooth and helpful experience.

Specialized Skills for the UK Market:

• UK Market Knowledge: general understanding of the UK business landscape. Knowledge of market trends and key sectors.
• Familiarity with UK business practices and etiquette.
• UK Communication Skills: ability to communicate effectively with UK professionals. Understanding of the nuances of British business communication.
• Familiarity with formal and informal communication styles.
• UK Digital Knowledge:
• General knowledge of the UK digital marketing ecosystem.
• Understanding of digital platforms and trends in the UK.
• UK Legal Knowledge: Basic knowledge of UK data privacy regulations (GDPR and local regulations).
• Understanding of relevant business laws and regulations in the UK

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

• Full-time (39 hours/week) hybrid position in Barcelona with a salary of 21.898,95 € + up to 2.627,87 € gross/year in bonuses
• Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
• Relocation Support
• Private Health Insurance.
• Continuous skill development and certifications.
• Clear career growth opportunities supported by coaches and a motivating team environment.
• Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
• Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.