Freelance Salesforce Business Analyst - Full Remote

All European Careers; Madrid; A distancia; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Freelance Salesforce Business Analyst for a fully remote role. This position offers the opportunity to work with an international organization, focusing on gathering and defining business requirements, developing user stories, and collaborating with developers to deliver complex solutions. Candidates should possess at least 5 years of experience on the Salesforce platform, with proficiency in Salesforce SFDX and Metadata API. If you are passionate about leveraging Salesforce to drive business success and enjoy working in a dynamic environment, this role is perfect for you. Join a team that values innovation and collaboration while making a significant impact across Europe.

Formación

• 5+ years of experience on the Salesforce platform (Sales/Service Cloud).
• Salesforce Certification is highly regarded.

Responsabilidades

• Gather and define business requirements, translating them into technical briefs.
• Create reports and dashboards to meet operational requirements.

Conocimientos

Salesforce

Business Analysis

Data Cleansing

User Training

Process Flow Development

Educación

Bachelor's degree

Master's degree

Herramientas

Salesforce SFDX

Metadata API

Salesforce NPSP

Descripción del empleo

Freelance Salesforce Business Analyst - Full Remote

Job Description
This is a remote position.

For an international organization in Europe, we are urgently looking for a freelance Salesforce Business Analyst.

EU candidates need to be fluent in English. All positions are long-term. Candidates need to live and work in Europe to make occasional meetings on-site possible. A work permit is required. This position is open for freelancers and employees.

Tasks and Responsibilities:

• Work with the country team, business group, and end-users to gather, understand, and define business requirements and translate the requirements into technical briefs;
• Develop user stories and to-be process flows to deliver business requirements;
• Collaborate with developers and external parties to deliver complex requirements and verify that solutions will meet the business requirements;
• Create reports and dashboards to meet operational requirements;
• Validate reports/dashboard created by others in the organization and assist in the interpretation of data;
• Data cleansing and importing large volumes of data;
• Participate and deliver system demos, show-tell sessions, end-to-end system testing, UAT coordination, and support;
• Develop training materials and content and conduct user training sessions to support user adoption;
• Create and maintain documentation on processes, policies, application configuration, user support materials, and systems operations documents;
• Create and manage workflow rules, validation rules, process builder, flows, lightning components, and apps;
• Configure Salesforce NPSP (Recurring donation, batch data import, export, campaign, donation, etc.);
• Maintain user profiles, role hierarchies, sharing rules, permission sets, and approval processes;
• Review and manage app exchange products;
• Manage daily workload and maintain SLA to provide quality services to end-users;

Profile:

• Bachelor's or Master's degree;
• 5+ years of experience working on the Salesforce platform (Sales/Service Cloud and Not for Profit Cloud);
• Proficiency in Salesforce SFDX and Metadata API source control & deployment strategies. Experience with Salesforce scratch org creation and developing second-generation packages is a plus;
• Salesforce Certification (Salesforce Certified Development Lifecycle and Deployment Designer and Platform Developer II) is highly regarded;
• Fluent in English;

Location: Remote (within Europe);

Salary/Day price: Depending on experience;

Interested:

If you are interested in this opportunity, please forward your CV to [e-mail].