Freelance Luxury Brand Evaluator - Sevilla

CXG group; Sevilla; Híbrido; EUR 30.000 - 50.000; A tiempo parcial

Descripción de la vacante

A global customer experience leader is looking for luxury brand evaluators to assess customer experiences and provide feedback. This role offers flexible assignments with top luxury brands and allows participation from the comfort of your home. Ideal candidates are observant, detail-oriented individuals who enjoy sharing insights, regardless of prior experience. Join us and help shape the future of luxury services!

Servicios

Compensation for evaluations

Flexible assignments

User-friendly platform for managing missions

Formación

• Must be 18 years or older.
• Current customer of luxury brands.
• Not under contract with any retail brands.

Responsabilidades

• Discreetly assess customer experiences with luxury brands.
• Provide feedback through questionnaires after visits.
• Choose assignments based on personal preferences.

Conocimientos

Attention to detail

Customer experience insight

Flexibility in scheduling

Descripción del empleo

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role :

As a luxury brand evaluator, you will discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, allowing you to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with prestigious brands worldwide.

Our Luxury Partners :

Fashion & Couture

Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry & Watches

Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare

Guerlain, Sephora, L’Oréal, Givenchy

Automotive

Bentley, Jaguar, Genesis, Maserati, Vespa

What you will be doing :

1. Choose your assignments - align your missions with your preferences and profile.

2. Visit stores or evaluate online - engage with sales associates in stores or online from home.

3. Observe carefully - check ambiance, service quality, and customer experience.

4. Provide honest feedback - share your observations through our platform via questionnaires.

Perks of the Role :

Collaborate with iconic brands across industries.

Flexible assignments tailored to your interests.

Compensation for your time and input, with potential reimbursement on purchases.

User-friendly platform to manage missions and feedback.

How to Join the CXG Community :

1. Register : sign up at live.cxg.com and confirm your email.

2. Complete your profile : fill out your details to 100% and get verified.

3. Get certified : pass the General Certification to access missions.

4. Apply for missions : explore assignments with brands that excite you.

5. Start evaluating : begin making a difference in the luxury market.

Compensation :

Non-Purchase Evaluations : earn a fee based on mission complexity.

Purchase-Based Evaluations : reimbursement for approved items as per mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and nearly two decades of CX retail expertise, we’re committed to redefining customer experience for luxury brands.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live, where you can manage missions, certifications, and feedback seamlessly.

Must be 18 years or older.

Current customer of luxury brands.

Not under contract with any retail brands to ensure impartiality.

Punctual, organized, detail-oriented, and reliable.

Observant and passionate about customer experience.

No prior experience required; we value honest feedback from genuine customers.