Fraud & Payments Analyst – Risk & KYC Specialist (Hybrid)

YoBrands; Ceuta; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Pensions

Private medical insurance

Life insurance

Bonus schemes

Job summary

YoBrands, part of The Rank Group, is seeking a Payments and Fraud Analyst to join the Customer Operations team in Ceuta. You will analyse customers’ accounts to detect fraudulent behaviour and help minimise fraud trends through regular checks, including payments processing.

Work with the Fraud & Risk teams to resolve escalations, monitor KYC, deposits and withdrawals, and ensure SLAs and KPIs are met while maintaining compliance with gambling regulations.

Qualifications

• Minimum one year experience in a similar position within the iGaming industry.
• Experience with Payments processing and fraud prevention in online environments.
• Proficiency in Microsoft Office and ability to analyse data for trends.

Responsibilities

• Resolve escalations from Fraud & Risk, AML and Payment Analysts on complex cases.
• Update procedures and ensure SLAs and KPIs are met.
• Monitor deposits, withdrawals and account activity to identify suspicious patterns.
• Conduct KYC and ongoing monitoring on affiliates deals and customers.
• Prepare high quality reports for management and liaise with other departments.

Skills

Analytical skills

Mentoring

Microsoft Office

Attention to detail

Fraud awareness

Tools

Nuvei

SafeCharge

Worldpay

Job description

YoBrands, part of The Rank Group, is seeking a Payments and Fraud Analyst to join the Customer Operations team in Ceuta. You will analyse customers’ accounts to detect fraudulent behaviour and help minimise fraud trends through regular checks, including payments processing.

Work with the Fraud & Risk teams to resolve escalations, monitor KYC, deposits and withdrawals, and ensure SLAs and KPIs are met while maintaining compliance with gambling regulations.