Franchise Business Manager Europe - Project Manager EP175

Clarks; Málaga; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

Una empresa internacional de calzado busca un/a Franchise Business Manager para liderar la implementación de un nuevo modelo de franquicia en España. El candidato ideal debe tener experiencia en operación de franquicias y habilidades de gestión de relaciones para fomentar el crecimiento de la marca. Se requiere capacidad de adaptación y pensamiento analítico para manejar las diferentes fases del proyecto. Se ofrece un entorno dinámico y desafiante para el desarrollo profesional.

Formación

• Conocimiento profundo de operaciones de franquicia, acuerdos y cumplimiento.
• Experiencia en lanzamiento y escalamiento de modelos de negocio en nuevos mercados.
• Capacidad para interpretar estados financieros y realizar pronósticos.

Responsabilidades

• Implementar y probar el nuevo modelo de negocio de franquicia.
• Desarrollar relaciones comerciales con socios franquiciados.
• Monitorear el cumplimiento del Acuerdo de Franquicia.

Conocimientos

Conocimiento de operaciones de franquicia

Conciencia comercial

Estrategia de expansión de mercado

Gestión de proyectos

Literacidad financiera

Gestión de la marca

Influencia y negociación

Comunicación cross-cultural

Resolución de conflictos

Pensamiento analítico

Resolución de problemas

Auto-motivación

Adaptabilidad

Gestión del rendimiento

Descripción del empleo

Job Overview:

- Lead the implementation of the new Franchise business model in Spain.
- Build and maintain strong commercial relationships with Franchise partners.
- Ensure consistent delivery of the Clarks Brand Proposition in line with the Franchise Agreement and Operations Manual.
- Drive brand growth through the Franchise store channel across Spain and Europe.
- Identify, recruit, and onboard new Franchisees, supporting the opening of new stores.

Core Accountabilities:

- Oversee the 12-month implementation and testing phase of the new Franchise business model.
- Drive profitable and sustainable growth of Franchise stores across Spain and Europe, aligned with Clarks’ Brand and Merchandising framework.




- Deliver sustainable earnings for Franchisees while achieving budgeted Channel Trading Profit.
- Ensure consistent execution of the Clarks Brand Proposition across all Franchise operations.
- Monitor and enforce compliance with the Franchise Agreement and Operations Manual.
- Support Franchisees in developing financial trading projections and cash flow planning.
- Proactively identify and develop new commercial opportunities, including the recruitment of new Franchisees and expansion of the Franchise network.
- Ensure Franchise business plans and Annual Operating Plans are completed and regularly reviewed.
- Manage and nurture commercial relationships with Franchisees and their teams.
- Regularly assess personal performance using agreed KPIs and Clarks’ competency frameworks.
- Take a proactive, data-driven approach to decision-making, ensuring delivery against budget targets.

Key Outputs/Results:

- Establishment of a sustainable and high-performing Franchise network across Spain and Europe.
- Structured business and store visits to support regional and channel trading profit.




- Protection and enhancement of the Clarks brand reputation through effective relationship management.
- A profitable and viable Franchise network with managed risk profiles for both Clarks and its partners.
- Successful recruitment of new Franchisees and opening of new stores, along with the strategic refitting, relocation, or closure of existing stores as needed.
- Strategic management of the Franchise channel in alignment with Clarks’ brand framework and integration with wholesale and eCommerce channels.
- Strong commercial partnerships with Franchisees that ensure consistent delivery of the Clarks Brand Proposition.
- Build a commercial relationship with Franchise Businesses to effectively deliver a consistent Brand Proposition.

Essential Skills:

Strategic & Commercial Acumen

- Franchise Business Knowledge:



Deep understanding of franchise operations, agreements, and compliance.
- Commercial Awareness: Ability to identify and act on growth opportunities while balancing profitability and brand integrity.
- Market Expansion Strategy: Experience in launching and scaling business models across new markets.

Operational Excellence

- Project Management: Strong planning, execution, and monitoring skills to implement new models and store openings.
- Financial Literacy: Ability to interpret financial statements, create forecasts, and support franchisees with cash flow and profitability planning.
- Brand Management: Ensuring consistent delivery of the brand proposition across all franchise locations.

Relationship & Stakeholder Management

- Influencing & Negotiation:



Ability to build trust and influence franchisees and internal stakeholders including product, merchandising, operations and marketing
- Cross-Cultural Communication: Especially important when working across Spain and Europe.
- Conflict Resolution: Managing tensions diplomatically, especially around compliance or performance issues.

Analytical & Decision-Making Skills

- Data-Driven Thinking: Using KPIs, market data, and performance metrics to guide decisions.
- Problem Solving: Proactive and solution-oriented mindset to overcome operational and strategic challenges.

Leadership & Personal Effectiveness

- Self-Motivation & Resilience: Staying focused and driven,



especially when facing resistance or setbacks.
- Adaptability: Navigating change and ambiguity, particularly in a testing or pilot phase.
- Performance Management: Setting clear expectations and reviewing performance against objectives.

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