Flight SW Architect

Amazon Data Services Spain, S.L.; Comunidad Valenciana; Presencial; EUR 60.000 - 100.000; Jornada completa

Descripción de la vacante

An established industry player is seeking an EMEA Leader for their Data Center Operations HR team. This full-time role focuses on enhancing employee experiences and operational excellence through strategic planning and innovative solutions. The ideal candidate will have over a decade of HR experience, strong analytical skills, and a customer service orientation. This position involves significant travel, offering a unique opportunity to lead in a dynamic environment. Join a team dedicated to supporting thousands of employees and driving operational improvements in a fast-paced setting.

Formación

• 10+ years of HR or related experience in large environments.
• Experience implementing HR processes and delivering solutions.

Responsabilidades

• Enhance team expertise in HR processes and support career development.
• Plan and direct operations of a global HR team for scalability.
• Research best practices to benefit managers and improve processes.

Conocimientos

HR Process Implementation

Strategic Thinking

Analytical Skills

Customer Service Orientation

Communication Skills

Educación

Bachelor's Degree

Descripción del empleo

The AWS Data Center Operations (DCO) Builder Experience Team (BeXT) is investing in an evolution of our HR organization to improve our Builder (Employee) experience, support growth, and increase HR team effectiveness. BeXT is a centralized team of HR partners who serve as the first line of engagement with builders and managers, working with HRBPs to execute the people agenda for our businesses. This team significantly impacts the employee experience of thousands of builders in our data centers and aims to deliver an optimal builder experience for customers and employees.

The DCO BeXT organization works backwards from the voice of the customer to deliver personalized experiences at scale, leveraging technology and simplified processes to match the speed and agility of our supported businesses. We aim to enable employees to become the best versions of themselves by creating a thriving environment.

We are seeking an EMEA Leader for the BeXT DCO Team. AWS' Data Centers form the foundation for excellence for many AWS customers. Our talented employees, who are strong owners, uphold high standards, and obsess over our customers, drive this business.

This is a full-time position that may require significant travel, up to approximately 80% over the year.

Key job responsibilities

1. Develop Team Capabilities: Enhance individual and team expertise in core hire-to-retire HR processes, provide growth opportunities, and support career development.
2. Build Operating Models & Strategic Plans: Plan and direct the overall operation of a global HRP team to meet quality, convenience, and scalability goals.
3. Experiment & Deliver Results: Research industry best practices that benefit managers.
4. Operational Excellence: Deep dive into problems, own process improvements, and create high-quality processes.
5. Measure & Inspect: Develop success metrics and monitor service health to inform leadership.
6. Innovate & Build: Identify opportunities to address gaps and inefficiencies, developing business cases for new services.

Basic qualifications

• Bachelor's Degree
• 10+ years of HR or related experience
• Experience implementing processes, delivering HR solutions, or acting as an HR Advisor in large environments
• Experience with employee representative bodies

Preferred qualifications

• International experience
• Managing leaders of leaders
• Building and improving operational processes for efficiency and satisfaction
• Program ownership and reliable delivery
• Strategic thinking, cost-benefit analysis, risk assessment, forecasting
• Strong analytical skills, data communication, and metrics tracking
• Issue resolution, accountability, and judgment
• Customer service orientation and exceeding expectations
• Excellent communication skills at all organizational levels, influencing decision makers, managing expectations