Fleet Service Technician - Iberia

The Goodyear Tire & Rubber Company; Valladolid; Presencial; EUR 28.000 - 40.000; Jornada completa

Descripción de la vacante

The Goodyear Tire & Rubber Company is seeking a service quality coordinator to enhance the Total Mobility department. This remote position, requiring substantial travel, focuses on tire management, service quality improvement, and coordinating with fleet contacts. Ideal candidates possess vocational training and relevant experience, and are equipped with strong analytical and communication skills.

Servicios

Good working environment

Development opportunities in a multinational setting

Continuous training possibilities

Attractive benefits package

Formación

• Post-Sale Service experience for truck and fleet tires preferred.
• Knowledge of tire transport industry preferred.
• English highly valued.

Responsabilidades

• Control, monitor, and ensure correct tire usage including reuse.
• Collaborate for high-quality service through communication and improvement plans.
• Audit and analyze tire maintenance services.

Conocimientos

Communication

Analytical skills

Flexibility

Educación

Medium-grade vocational training or similar

Herramientas

Microsoft Office

Excel

Descripción del empleo

At Goodyear Iberia, we want to expand our team. We are specifically looking for a person who wants to grow with us, adding value within the Total Mobility department as a:

Primary Purpose of the Position

Goodyear Total Mobility: Communicate, support, and coordinate the quality service provided by Goodyear's Service Providers for contracted fleets. Responsible for reporting on mileage analysis and approving the work of Service Providers, focusing on cost-effectiveness and service quality.

Principal Duties and Responsibilities

• Tire management: control, monitor, and ensure correct tire usage, including reuse where relevant. Establish guidelines and policies to optimize mileage performance.
• Service Providers: collaborate to ensure high-quality service through effective communication, improvement plans, and technological tools.
• Coordinate with fleet contacts to deliver quality service.
• Tire maintenance services: audit, control, monitor, and analyze provided services. Register and promote the shipment and recycling of demounted tires via e-Casing.
• Promote the use and training of mobility solutions, analyze data from reporting tools, and implement service improvement plans.
• Adopt a proactive approach to reporting tools and service reviews to optimize profitability.

Requirements

• Medium-grade vocational training or similar.
• Post-Sale Service experience for truck and fleet tires (preferred).
• Knowledge of tire transport industry (preferred).
• Proficiency in Microsoft Office, especially Excel (preferably advanced), internet, and apps.
• Remote position based in northern Portugal with 70% travel availability.
• Flexibility, communication, analytical skills, and an agile approach to daily activities.
• Languages: English highly valued.

What We Offer

• A good working environment.
• Development opportunities in a multinational setting.
• Continuous training possibilities.
• Attractive benefits package.

Goodyear is one of the world's largest tire companies, employing about 68,000 people across 53 facilities in 20 countries. Our Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, develop cutting-edge products and services to set industry standards. For more information, visit our website.