Fleet Service Technician - Iberia

The Goodyear Tire & Rubber Company; Alicante; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading tire manufacturer seeks an individual to enhance its Total Mobility department, focusing on tire management and service provider coordination. Key responsibilities include monitoring tire usage, conducting service audits, and collaborating with fleet contacts for quality service delivery. Ideal candidates possess vocational training, experience in the tire industry, and strong communication skills. A competitive benefits package and development opportunities await in a multinational setting.

Servicios

Attractive benefits package

Continuous training possibilities

Development opportunities

Positive working environment

Formación

• Medium-grade vocational training or equivalent required.
• Experience in Post-Sale Service for truck and fleet tires preferred.
• Proficiency in Microsoft Office, especially Excel.

Responsabilidades

• Manage tire performance and service provider collaboration.
• Audit and analyze service quality and performance.
• Promote and train on mobility solutions and reporting tools.

Conocimientos

Communication skills

Analytical skills

Flexibility

Proficiency in Microsoft Office

Educación

Medium-grade vocational training or equivalent

Descripción del empleo

At Goodyear Iberia, we want to expand our team. We are looking for a person who wants to grow with us, adding value within the Total Mobility department as a:

Primary Purpose of the Position

Goodyear Total Mobility: Communicate, support, and coordinate the quality service provided by Goodyear's Service Providers for our contracted fleets. Responsible for reporting mileage analysis and approving the work of Service Providers, focusing on cost-effectiveness and service quality.

Principal Duties and Responsibilities

• Tire management: control, monitor, and ensure proper tire usage, including reuse where relevant. Establish guidelines and policies to optimize mileage performance.
• Service Providers: collaborate to ensure high-quality service through effective communication, improvement plans, and technological tools.
• Coordinate with fleet contacts to ensure quality service delivery.
• Tire maintenance services: audit, control, monitor, and analyze provided services.
• Register and promote the shipment and recycling of demounted tires via the e-Casing application.
• Promote and train the use of mobility solutions; analyze data from reporting tools to optimize profitability.
• Proactively use reporting tools to audit service reviews and develop improvement plans.

Requirements

• Medium-grade vocational training or equivalent.
• Experience in Post-Sale Service for truck and fleet tires (preferred).
• Knowledge of tire transport industry (preferred).
• Proficiency in Microsoft Office, especially Excel (preferably advanced), internet, and apps.
• Remote position based in Northern Portugal with 70% travel availability.
• Flexibility, strong communication, analytical skills, and an agile approach.
• English language skills are highly valued.

What We Offer

• A positive working environment.
• Development opportunities in a multinational setting.
• Continuous training possibilities.
• Attractive benefits package.

Goodyear is one of the world's largest tire companies, employing about 68,000 people across 53 facilities in 20 countries. Our Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, develop industry-leading products and services. For more information, visit our website.