Job Title: Trainer
Reports to: Club Manager
Status: Full Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in achieving their fitness goals by designing simple workout programs and instructing them on proper equipment use.
Essential Duties and Responsibilities
- Conduct and manage the Planet Fitness PE@PF program, including scheduling.
- Consult with members regarding their fitness goals and instruct on proper and safe equipment use.
- Develop creative ways to promote PE@PF class sign-ups.
- Create bi-weekly exercise updates.
- Meet class requirements based on club size and member traffic.
- Assist with front desk activities, including:
- Answering phones and assisting callers.
- Checking members into the system.
- Signing up new members.
- Guiding potential members on tours.
- Updating member account information.
- Respond to member questions and concerns professionally and escalate as needed.
- Maintain the cleanliness and appearance of the club.
Minimum Qualifications
- Honesty and strong work ethic.
- Excellent communication and organizational skills.
- Passion for fitness and health.
- Punctuality and reliability.
- Exceptional customer service skills, with a positive and professional attitude.
- Excellent listening, empathy, and problem-solving abilities.
- Diplomacy in all interactions, using appropriate language and behavior.
- Completed fitness trainer certification.
Physical Demands
- Standing and walking for at least 75% of the shift.
- Talking in person or on the phone for at least 75% of the shift.
- Ability to lift up to 50 lbs. less than 30% of the time.
Benefits
- Dollars for Scholars Program
- Employee Appreciation Program
- Free membership for self and one family member or friend
- Team Member Support Team
- Health, Dental, and Vision Insurance
- Critical Illness Insurance
- Short Term Disability Insurance
- Accident Insurance
- Voluntary Life Insurance
- Pet Insurance
- HSA
- Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness