First Line Support | German Speaking

To Be Connected; Ourense; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

To Be Connected is seeking dynamic first-line support agents fluent in German, French, and Spanish. This role involves assisting customers with IT-related issues in an international service desk environment. Flexible shifts and training provided make it an ideal opportunity for those seeking a rewarding job in a supportive setting.

Formación

• Strong communication skills essential for customer support.
• Must speak German, French, and Spanish to assist customers.
• Basic IT skills and willingness to learn is required.

Responsabilidades

• Assist customers with IT issues via telephone.
• Provide support for cash register and peripherals.
• Collaborate with colleagues in a busy, team-oriented environment.

Conocimientos

Strong communication skills

Bilingual in German, French, Spanish

Basic computer skills

Descripción del empleo

Are you looking for a challenging, flexible job in Jávea or the immediate vicinity?

Then working at To Be Connected might be a great opportunity for you.

We are seeking German, French, and Spanish-speaking first-line support agents for our international Service Desk, where the working language is English.

About To Be Connected

To Be Connected is a Dutch family business established in 2007, providing IT services for retail chains. Our Service Desk assists customers when their cash registers or peripherals are not functioning properly, helping them via telephone as quickly as possible.

Specific IT knowledge is not required; strong communication skills are essential. Basic computer skills are enough to start, and additional training will be provided during your onboarding.

Visit our website for more information about our company.

The First-Line Service Desk Position

Our office is open 7 days a week during store hours. The position is for candidates seeking 32-40 hours per week, with 8-hour shifts scheduled within our operating hours.

Shifts vary weekly, with three different options per day, and you will work alongside other first-line support colleagues from our new office located in the Beach Trade Center Jávea, within walking distance of the beach.

How to Apply?

If you are interested, please send your application including your CV by email to the provided address. The application process is immediate, and we are looking for a start date as soon as possible.

Applicants must have a Spanish NIE number, as the contract will be based on Spanish employment laws.