First Line Support | German Speaking

To Be Connected; Granada; Presencial; EUR 16.000 - 24.000; Jornada completa

Descripción de la vacante

To Be Connected is hiring First-Line Support Agents to assist customers with their IT services. The role requires strong communication skills and involves training to learn specifics. This position offers flexible hours, working alongside a dynamic team in Jávea with the opportunity to grow within the company.

Formación

• Good communication skills are essential.
• Basic computer literacy required.

Responsabilidades

• Assist customers by phone promptly.
• Handle inquiries related to cash registers or peripherals.

Conocimientos

Communication Skills

Basic Computer Literacy

Descripción del empleo

Are you looking for a challenging, flexible job in Jávea or the immediate vicinity? Then working at To Be Connected might be suitable for you. We are seeking German, French, and Spanish-speaking first-line support agents for our international Service Desk, where the working language is English.

About To Be Connected: To Be Connected is a Dutch family business involved in IT services for retail chains since 2007. Our customers contact our Service Desk whenever their cash registers or peripherals are not functioning optimally.

Your task is to assist these customers by telephone promptly. Specific IT knowledge is not required; good communication skills and basic computer literacy are essential. You will learn the rest during your training period at To Be Connected.

Visit: for more information about our company.

The First-Line Service Desk position is open 7 days a week during store hours. The role is for candidates interested in working between 32-40 hours per week, with 8-hour shifts that vary weekly. You will work alongside colleagues from our new office located in the Beach Trade Center Jávea, within walking distance of the beach.

How to apply? Please send your application and CV by email to:

Applications will be processed immediately, and the start date is as soon as possible. Candidates must work under a Spanish contract, so an NIE number is required.