Finnish-Speaking Tech Support Engineer (Remote)

Concentrix Spain Nwe Services, S.L.U.; España; Remote; EUR 62.000 - 98.000; Vollzeit

Zusammenfassung

Palo Alto Networks is seeking a Senior Technical Support Engineer for Cortex XSIAM to join our global team. You will handle high-priority support inquiries, manage escalations, and collaborate with customers to resolve complex issues in real time.

You will work with our engineering partners to reproduce problems and deliver permanent solutions, focusing on risk mitigation and proactive monitoring of environments for cybersecurity threats.

Qualifikationen

• Previous experience with Endpoint Security software is required.
• SIEM experience.
• Deep understanding of how SIEMs works.
• Experience in creating (unspecified) may be beneficial.

Kenntnisse

Endpoint Security

SIEM

SIEM Concepts

Threat Detection

Jobbeschreibung

Palo Alto Networks is seeking a Senior Technical Support Engineer for Cortex XSIAM to join our global team. You will handle high-priority support inquiries, manage escalations, and collaborate with customers to resolve complex issues in real time.

You will work with our engineering partners to reproduce problems and deliver permanent solutions, focusing on risk mitigation and proactive monitoring of environments for cybersecurity threats.