Finnish-Speaking Customer Experts Jobs Remote Inside Greece

Dila Recruitment; Barcelona; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruiting agency is seeking a Customer Expert to communicate with customers via various channels while working remotely. The ideal candidate will have fluency in Finnish and strong communication skills in English. They will ensure customer satisfaction and help with case management. This role offers relocation support to Greece and competitive compensation with performance bonuses.

Servicios

Complete relocation support

Competitive salary with bonuses

Health care benefits

Free online Greek language courses

Professional growth opportunities

Formación

• Ability to thrive as a team player in a fast-paced, high-energy environment.
• Resourceful and able to multitask.

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they close efficiently.
• Maintain high customer satisfaction.

Conocimientos

Fluency in Finnish

Very good communication skills in English B2 level

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Descripción del empleo

Overview

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they close in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Finnish
• Very good communication skills in English B2 level
• Exceptional communication & soft skills as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece; we cover flight tickets, two weeks hotel accommodation (including breakfast), and support with the house searching process (all at no cost to you)
• Competitive monthly salary; 2 extra salaries per year; monthly performance bonus; Sundays and public holidays paid at 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Key Skills

• Instrument
• Business Consultancy
• Cosmetology
• Elevator Maintenance
• AC Maintenance
• Marine Services