Field Training Manager

Charlotte Tilbury Beauty Inc.; Madrid; On-site; EUR 60,000 - 80,000; Full time

Job summary

Charlotte Tilbury Beauty Inc. is seeking a Field Training Manager for Iberia (Spain & Portugal) based in Madrid.

This permanent full-time role focuses on educating and developing store-based Managers and Artists, while ensuring the Learning Management System is accurately managed to fulfill potential. Working with the Field Sales Manager, you will define a people plan and adapt education approaches to commercial needs, champion exceptional in-store service, and lead by example with coaching and

Qualifications

• Experience in educating store-based managers and artists.
• Ability to tailor training to commercial needs.
• Proven proficiency with Learning Management Systems and training delivery.

Responsibilities

• Deliver training programs for store managers and artists.
• Manage the Learning Management System to ensure accurate content and fulfillment.
• Collaborate with the Field Sales Manager to define and implement a clear people plan and strategy for Iberia.
• Lead by example with in-store coaching and social advocacy to reinforce brand ethos.

Skills

Training delivery

People development

Coaching

Tools

Learning Management System (LMS)

Job description

Field Training Manager - Iberia (Spain & Portugal) Based in Spain (Madrid) Permanent - Full Time

About Charlotte Tilbury Beauty Founded in 2013 by world-renowned makeup artist and beauty entrepreneur Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy-to-use, easy-to-choose, easy-to-gift icons, we've become one of the most talked-about beauty brands on the planet - and the magic is only growing. Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Our retail teams are the heart of our brand - from the glamour of London to the style capitals of Europe, the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast-growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. We're bold. We're disruptive. We're powered by creativity, innovation and industry-leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us. If you're ready to create magic, inspire confidence and glow with purpose, this is your moment. Step into a career where you don't just work in beauty - you make dreams come true.

About the role

Manage the education and development of the store-based Managers and Artists through physical and virtual training, whilst also ensuring the Learning Management System is accurately managed and is fulfilling potential. Working with the Field Sales Manager you will ensure there is a clearly defined people plan and strategy for the area for which you are accountable for delivery. You will constantly define and adapt the education approach based on commercial business needs in an agile manner, whilst always ensuring that the brand ethos and purpose is represented to our customers in the right way. You will be the trail blazer for exceptional service in stores through shopfloor observation and in the moment coaching whilst leading by example with social advocacy both independently and through the team. As a Field Training Manager you will Taking direction from the Regional Training Manager, lead the effective and inspirational delivery of all defined training materials across Charlotte Tilbury 'Magic Experience