Field Technical Support (d / f / m)

myGwork; Oviedo; A distancia; EUR 28.000 - 40.000; Jornada completa

Descripción de la vacante

Beckman Coulter Diagnostics is seeking a Field Service Engineer to conduct service and installation of products at customer sites. This remote role based in Oviedo requires a technical degree and strong problem-solving skills. Join a diverse team in a global company focused on results and continuous improvement.

Formación

• Proficient English language skills are mandatory.
• Open to travel; driving license is mandatory.
• Ability to work autonomously and as part of a team.

Responsabilidades

• Conduct service, repair, and installation of products or IT solutions.
• Diagnose system failures and determine cost-effective solutions.
• Provide technical customer support and on-site assistance.

Conocimientos

Technical Support

Problem Solving

Communication

Educación

Bachelor's degree in Engineering

Biotech/Technical/Electronic Secondary School Diploma

Descripción del empleo

This job is with Danaher, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Wondering what's within Beckman Coulter Diagnostics? Take a closer look. For over 80 years, we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, supported, and yourself. We celebrate backgrounds, experiences, and perspectives of all our associates. We are invested in you, providing opportunities to build a meaningful career, be creative, and try new things with the support you need to succeed. Beckman Coulter Diagnostics is proud to work alongside six other Diagnostics Companies at Danaher, addressing the world's biggest health challenges with innovative diagnostic tools.

We are currently looking for a

Field Service Engineer, responsible for conducting service, repair, and installation of products or IT solutions at customer sites, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines the most cost-effective solutions.

Escalates complex issues to higher levels of technical support or quality reporting systems. May develop new customer service or product agreements.

Responds to customer support calls within an assigned territory. Demonstrates critical thinking and analysis to make decisions, solve problems, and implement solutions. Communicates effectively, listens honestly, and creates empathy with customers, colleagues, and collaborators. This is a remote role based in Oviedo (North of Spain).

In this role, you will have the opportunity to:

• Provide technical customer support and on-site assistance to our customers.
• Escalate complex issues to higher levels of technical support.
• Respond to customer support calls within your territory.

Essential requirements include:

• Bachelor's degree in Engineering (preferable) or a Biotech/Technical/Electronic Secondary School Diploma.
• Proficient English language skills are mandatory.
• Open to travel; driving license is mandatory.
• Good communication and interpersonal skills.
• Ability to work autonomously and as part of a team.

You will be part of a dynamic team focused on results and continuous improvement, where having fun and teamwork are valued. You will work in a leading global company with a caring leader committed to your development.

Beckman Coulter is part of

Danaher Corporation, a global science & technology innovator dedicated to solving complex challenges and improving quality of life worldwide. Our brands lead in demanding industries like life sciences, medical diagnostics, environmental, and applied solutions. Our diverse team of 71,000 associates operates under the Danaher Business System, a key competitive advantage. Last year, we generated $19.9 billion in revenue. Ranked #162 on the Fortune 500, our stock has outperformed the S&P 500 by over 5,200% in 25 years. #Li-Remote #Li-VF1

Join our winning team today. Together, we'll accelerate the impact of science and technology. We value diversity and the unique perspectives it brings to our workforce, workplace, and markets.