Field Support Representative Murcia & Alicante

Idexx Laboratories; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company in veterinary diagnostics seeks a Field Support Representative to enhance customer relationships and provide training on IDEXX products. This field-based role requires a minimum of three years of veterinary clinic experience and fluency in Spanish and English. Join a respected team dedicated to innovation and customer success.

Servicios

Competitive compensation

Incentives and benefits

Positive work culture

Formación

• Minimum of three years veterinary clinic experience preferred.
• Native Spanish speaker and fluent in English.
• Experience in training and/or practice management is a plus.

Responsabilidades

• Install, onboard, and train clinic staff on IDEXX products.
• Provide onsite technical support during customer visits.
• Develop strategies for maintaining and growing customer accounts.

Conocimientos

Relationship Building

Effective Communication

Planning and Prioritization

Listening Skills

Technology Proficiency

Descripción del empleo

Job Title: Field Support Representative

As a Field Support Representative, you will work closely with Field Sales Professionals and Customer Support to develop strategies for maintaining and growing customer accounts through education and customer-centric activities. Your responsibilities include installing, onboarding, and training clinic staff on the optimal use of IDEXX products and services, as well as identifying additional customer needs and presenting solutions. You will assist with critical customer visits, providing onsite technical support when necessary.

This position is field-based, requiring daily visits to customers, with occasional adjustments to your schedule for industry events and tradeshows. You will work and travel from a home office, utilizing various programs to plan and strategize your customer visits, serving as an IDEXX Ambassador and trusted advisor.

Qualifications for Success

• Ability to build relationships with diverse personalities.
• Minimum of three (3) years veterinary clinic experience, with a preference for training and/or practice management background.
• Native Spanish speaker and fluent in English.
• Effective communication and collaboration skills.
• Ability to build strong customer and peer partnerships, gaining confidence and trust.
• Strong planning and prioritization skills in a dynamic environment.
• Excellent listening skills to discover customer needs and adapt approaches accordingly.
• Comfort with learning and using technology such as computers, tablets, and smartphones; networking experience is a plus.

Why IDEXX?

We are proud of our impactful work, leading innovation across industries to keep pets healthy, ensure safe drinking water, and protect livestock and poultry from diseases. With customers in over 175 countries and a global workforce of over 10,000, we foster a positive, respectful work culture that encourages learning and discovery.

At IDEXX, you will receive competitive compensation, incentives, and benefits, along with meaningful work that promotes growth and improvement.

Our Commitment to Diversity

We value diversity and strongly encourage applications from women, people of color, LGBTQ+ individuals, people with disabilities, ethnic minorities, foreign-born residents, and veterans. IDEXX is an equal-opportunity employer, and all applicants will be considered without discrimination based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship, disability, ancestry, marital status, veteran status, medical condition, or any other protected category.