Field Services Senior Technician - Data Center Solutions

Delta Electronics EMEA; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A global electronics and energy solutions provider in Madrid seeks a Service Engineer to manage UPS service content and support datacenter solutions. Responsibilities include creating service documentation, training service partners, and providing technical support. Candidates should have strong technical skills, a Bachelor's degree in electrical engineering, and be fluent in English and Spanish. Willingness to travel is required.

Formación

• Experience with UPS and data center solutions.
• Good technical understanding of power and infrastructure solutions.
• Excellent understanding of end-to-end service processes.

Responsabilidades

• Create and update service content for service activities.
• Maintain service knowledge base.
• Communicate product issues to Quality and R&D.
• Plan and conduct trainings for Authorized Service Partners.
• Provide on-site support for commissioning & technical issues.

Conocimientos

Knowledge of UPS and data center solutions

Technical understanding of power & infrastructure solutions

Ability to communicate technical details

Good MS Office knowledge

Fluent in English and Spanish

Willingness to travel

Educación

Bachelor's degree in electrical engineering or relevant field

Descripción del empleo

Delta Group established our EMEA operation in 1995 with region headquarters in Hoofddorp near Amsterdam to pursue Delta's corporate mission : "To provide innovative, clean and efficient energy solutions for a better tomorrow." For nearly 20 years, Delta EMEA continues to dedicate in R&D to support the most important businesses with advanced energy-saving technology and solutions. With the acquisition of Energy Systems business from Ascom, a Swiss company in 2003, and Eltek ASA, a Norwegian company in April 2015, Delta has inherited the excellent engineering resources and power design knowledge since 1906 and further development into telecom, industrial and medical markets. It is a significant step forward in Delta’s ability to offer complex high-power solutions, a broader product portfolio and strengthened Delta's position in the European market.Together with our 80.000 colleagues worldwide, we believe in technology and collaboration and provide innovative and energy-efficient solutions.

Job Description

Delta is looking for a Service Engineer for its service operations in EMEA region. The Service Engineer’s objectives are collection, creation and approval of (UPS) service-related content in order to ensure efficient remote, on-site service, repair activities during overall product lifetime with required knowledge. Furthermore, the position’s objective is to support Datacenter solution design improvement, resolution of complex technical issues and align identified product problems with Engineering, Quality and R&D.

Some of the main responsibilities :

• Creation and updating of service content for supporting remote and on-site service activities with close co-operation with R&D, Engineering and Project management teams for Spanish market
• Maintenance of service knowledge base
• Communication of identified product issues to Quality and R&D
• Planning and conducting of trainings for Authorized Service Partners
• Occasional on-site support for commissioning & complex technical issues
• Participation in global projects and solutions development activities

Qualifications

Qualifications

• Very good knowledge and experience with UPS and data center solutions
• Good technical understanding with understanding of power & infrastructure solutions
• Able to discuss and communicate technical details both at a high level and in simple layman skills
• Bachelor’s degree in electrical engineering or relevant field
• Excellent understanding of end-to-end service processes
• Fluent English and Spanish.
• Good MS Office knowledge
• Willingness to travel