Field Service Technician (Huelva)

Philips; Málaga; Presencial; EUR 24.000 - 32.000; Jornada completa

Descripción de la vacante

Philips is seeking a Field Service Technician to provide on-site technical support for medical technology products across the Huelva province and Seville datacenter. You will troubleshoot, install, and maintain devices, ensuring safe and compliant service delivery while documenting all activity in the Service Management System.

The role requires travel around 30% of the time, with opportunities to learn from senior technicians and participate in ongoing training on new products and procedures.

Formación

• Requires High School Diploma or Vocational Education.
• Experience in system administration and technical troubleshooting.
• Ability to support customers in a service environment and document service activity clearly.
• Fluent Spanish with strong communication skills for customers and stakeholders.

Responsabilidades

• Provide on-site technical support, troubleshooting, installation, maintenance, and repair.
• Assist in installation, maintenance, repair, and performance validation of medical devices.
• Work with limited supervision, set priorities, and document service activity in the Service Management System.
• Build strong customer relationships, manage inquiries and escalations when needed.
• Develop technical expertise through hands-on support and training on new products and procedures.

Conocimientos

System administration

Technical troubleshooting

Customer support

Clear documentation

Spanish language

Educación

High School Diploma or Vocational Education

Descripción del empleo

Job Title

Field Service Technician (Huelva)

Job Description

Field Service Technician (Huelva)

Provide on-site technical support, troubleshooting, installation, maintenance, and repair for medical technology products across the Huelva province and Seville datacenter, ensuring safe, compliant, and high-quality service delivery.

Your role:

• Provide technical support and troubleshooting for customers, accurately diagnosing issues and implementing solutions in line with regulatory guidelines, safety standards, and company protocols.
• Support the installation, maintenance, repair, routine checks, and performance validation of medical devices, helping ensure equipment functions effectively and potential failures are prevented.
• Work with limited supervision and autonomy, setting priorities for your own work based on general guidelines while documenting all service activity accurately in the Service Management System.
• Build strong customer relationships by handling inquiries and complaints professionally, communicating clearly on service status and timelines, and escalating more complex issues when needed.
• Develop your technical expertise through hands-on support of senior technicians during advanced procedures and ongoing training on new products, service procedures, and compliance expectations.

You're the right fit if:

• You hold a High School Diploma or Vocational Education.
• You have experience in system administration, technical troubleshooting, and supporting customers in a service-oriented environment.
• You are confident drafting clear technical documentation and maintaining accurate service records, including diagnostics, resolutions, and parts used.
• You are a fluent Spanish speaker with excellent communication skills and the ability to explain technical information clearly to customers and internal stakeholders.
• You are willing to travel around 30% of your time across the Huelva province, with additional travel required to the datacenter located in Seville.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This role is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business .
• Discover our rich and exciting history .
• Learn more about our purpose .

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.