Field Service Technician

USTBC ABB Installation Products Inc.; Zaragoza; Hybrid; EUR 36,000 - 54,000; Full time

Benefits offered by this job

Comprehensive Insurance Coverage

Lunch Allowance / Cantine

Home Office Flexibility

Benefits Platform

Employee Share Acquisition Plan

Learning & Training

Wellbeing Program

Job summary

ABB is seeking a Field Service Technician to provide routine maintenance and on-site or remote technical support across the Pulps and Paper Industries. The role involves significant travel, including international sites, and on-call duties as required by customer contracts.

You will perform installation, commissioning, routine maintenance, and troubleshooting, collaborating with customers and ABB teams to deliver high-quality service and solutions while adhering to safety guidelines.

Qualifications

• Higher Education in Electrical, Electronic or Automation fields.
• 2+ years in commissioning, maintenance or field service roles.
• MS Office proficiency and PLC programming knowledge.
• Willingness to travel domestically and internationally.
• Valid driver license in Spain and work permit in Spain.

Responsibilities

• Perform routine maintenance and on-site or remote technical support.
• Install and commission equipment; identify and analyze problems.
• Provide on-call service according to customer contracts.
• Consult with customers to choose best service solutions and maintain strong relationships.
• Lead or participate in specialist projects and ensure milestones are met.

Skills

English fluency

Spanish fluency

Customer communication

Team collaboration

Willingness to travel

Education

Higher Education in Electrical/Electronic/Automation

Tools

MS Office

PLC programming

Job description

This position reports to:

Service Team Leader

Your Role and Responsibilities

In this role you will be responsible for providing routine maintenance and on-site or remote technical support. The position involves approximately 140 days of domestic and occasional international travel, as you will be providing hands-on assistance at customer sites.

As a Field Service Technician, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service in Pulps and Paper Industries.

• Work model: #LI-hybrid
• Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
• Take on-call service according to customer contracts, at least one complete week every 2 weeks. During the week of on-call service, 24h total availability to go to customer on-site to solve the incidences
• Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines
• Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions
• Coordinating and executing specialist projects through planning, meeting milestones and regular reviews
• Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future
• Identifying opportunities to develop new service applications, equipment and methods

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role

• Higher Education (Spanish CFGS/FP II) or University studies (Electric, Electronic or Automation)
• More than two years of experience in jobs like: commissioning, maintenance, technical assistance, working as maintenance and/or field service technician for mechanical and electronic tasks. Previous experience in QCS systems will be valued
• Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of insert specific product and industry/sector
• Knowledge of MS Office tools, any PLC programming language
• Availability to work sporadic weekends and public holidays. Availability to travel to domestic and/or international sites
• Proven leadership skills, with a collaborative, solution-focused approach and strong written and spoken communication skills
• Fluent Spanish and English written and spoken
• Valid Driver license in Spain and work permit in Spain

What's in it for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward

Benefits

• Comprehensive Insurance Coverage : You'll be covered by our collective insurance plans in Spain - life, accident, and travel assistance - so you can feel secure whether you're at work or on the road.
• Lunch Allowance / Cantine : Enjoy subsidized meals or cantine access depending on your location.
• Home Office Flexibility : Work from wherever suits you best thanks to our flexible remote work options.
• Benefits Platform: Enjoy exclusive deals and discounts on everything from tech to travel through our employee benefits portal.
• Employee Share Acquisition Plan: Want to invest in your future? Join our share acquisition plan and grow with the company.
• Learning & Training : Take advantage of a wide range of learning opportunities grow, upskill, and move forward in your career.
• Wellbeing Program: From mental health support to wellness activities, we've got your back-mind and body.

More about us

ABB is a global technology leader in electrification and automation, enabling a more sustainable and resource‑efficient future. By connecting its engineering and digitalization expertise, ABB helps industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. At ABB, we call this 'Engineered to Outrun'. The company has over 140 years of history and around 110,000 employees worldwide. ABB's shares