Field Service Engineer - Madrid

Dover Corporation; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Dover Corporation is seeking a skilled Field Service Engineer to join their team in Spain. In this role, you will provide essential technical support, perform installations, and maintain relationships with customers. The position offers the chance to advance in a professional setting with innovative technology and remote work options.

Servicios

Health & Life Insurance

Flex Salary

Company car

Employee Assistance Program

Fringe benefits (Christmas, birth/adoption)

Recruitment Referral bonus

Growth Opportunities

Formación

• 2-3 years’ experience as Field Service Engineer or Technical Service Engineer.
• High level of Spanish and Intermediate level English.
• Expert knowledge of technical products.

Responsabilidades

• Perform installations and maintenance activities.
• Complete service reports and promote service products.
• Travel to customer sites for service and training.

Conocimientos

Technical assessment

Problem solving

Time management

Customer relations

Educación

Certification in Mechanical, Electrical/Electronics, Networking, Vision cameras or software capabilities

Descripción del empleo

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Location:

Madrid, MD, ES

Work Arrangement: Remote

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

As Field Service Engineer you will be a part of our technical service team in your assigned area in Spain, providing technical support to our local customers. You will have an opportunity t o develop your professional career in a highly professional environment with innovative equipment.

What you will do:

• Perform pre-installations, Installations and maintenance activity.
• Perform training, both internally and externally where needed.
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.
• Actively promote and sell M-I service products to our customers, improving the up-time of the application and maximizing M-I sales results in addition to ensuring the highest level of customer satisfaction.
• Work in partnership with the Sales teams to assist with sales revenue targets and revenue growth. Build strong relationship with the Sales department.
• Travel to customers site within your assigned area along with occasional travel nationally to attend training events and meetings.

What you need to have:

• At least 2-3 years’ experience as Field Service Engineer or as Technical Service Engineer.
• Ability to technically assess situations and issues, and proactively advise on solutions.
• Ability to follow procedures and plan time effectively.
• Ability to manage multiple tasks.
• High level of Spanish and Intermediate level English.
• Certification relating to Mechanical, Electrical/Electronics, Networking, Vision cameras or software capabilities.
• Expert knowledge of technical products, ideally like Markem-Imaje’ s product range.

What we offer:

• Health & Life Insurance
• Flex Salary
• Company car
• Employee Assistance Program
• Fringe benefits (Christmas, birth/adoption)
• Recruitment Referral bonus
• Growth Opportunities within an international environment

You’ll only be the right candidate if you are aligned to our values and culture:

• Winning through customers.
• High ethical standards, openness and trust.
• Expectations for results.
• Respect and value people.

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear fromyou.

#LI-DNI #SWE

Work Arrangement :Remote

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.