Senior Strategic Accounts Manager EMEA

Siemens Healthineers; Madrid; Presencial; EUR 60.000 - 90.000; Jornada completa

Descripción de la vacante

Siemens Healthineers is seeking an experienced account leader to manage strategic customers, coordinate cross-functional teams, and drive high-impact sales in the healthcare sector. You will own key accounts, forecast performance, and liaise with executive stakeholders to deliver tailored oncology-related solutions.

The role requires a technical or business degree, strong English, and proven ability to influence both internal teams and external customers across Europe.

Formación

• Technical or business degree required.
• Customer facing experience in Sales or Marketing.
• Experience managing complex commercial projects or sales teams.
• Experience in medical equipment or radiation oncology preferred.
• Demonstrated expertise on detailed commercial business processes.
• Strong interpersonal communication skills.
• Able to motivate internal and external stakeholders.
• Strong analytical and financial skills.
• Fluency in English; other European languages desired.
• Expert user of CRM tools and MS Office, especially Excel.

Responsabilidades

• Establishes, fosters and manages relationships with strategically important customers, such as large network providers and key opinion leaders.
• Coordinates internal resources and nurtures a collaborative environment to ensure delivering on customers' needs and expectations.
• Coordinates involvement of Varian's executive team with customer's management on a regular basis.
• Creates and leads a company-strategic account plan with mutual performance objectives and forecasts.
• Maintains deal ownership and leads deal modeling, design & progression.
• Represents the portfolio of products and services and liaises with customer personnel and Varian staff.
• Regularly presents Varian solutions to strategic accounts and maintains product knowledge.
• Elevates relationships to advisory/partnership status through clinical and operational impact.
• Aligns with local, regional and global teams for coordinated account management.
• Maintains high customer net promoter scores by resolving issues and supporting strategic aims.
• Drives share of wallet and higher-than-market sales growth and profitability.
• Provides feedback to marketing/product teams as voice of the customers.

Conocimientos

Customer facing

Sales/marketing background

Interpersonal communication

Project management

Analytical skills

Cross-functional collaboration

Financial principles

English proficiency

Educación

Technical or business degree

Herramientas

CRM tools

MS Excel

Marketing solutions

Descripción del empleo

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you.

Your Missions

• Establishes, fosters and manages relationships with strategically important customers, such as large network providers and key opinion leaders.
• Coordinates internal resources and nurtures a collaborative environment to ensure delivering on customers' needs and expectations. This includes all cross-functional teams.
• Coordinates the involvement of Varian's executive team with customer's management team on a regular basis and/or as required.
• Creates and leads a company-strategic account plan, including mutual performance objectives, maintains accurate financial forecasts and delivers assigned sales targets.
• Maintains overall deal ownership and is responsible for deal modeling, design & progression
• Represents the entire portfolio of products and services. Leads a cross-company solution development effort that best address customer needs, liaising between key customer personnel and Varian staff.
• Regularly presents all Varian's solutions to strategic accounts. Maintains knowledge of all products and services.
• Elevates relationships with customers to an advisory/partnership status by enabling their success: clinical excellence, optimized operations and industry leadership.
• Aligns and communicates regularly with local, regional and global teams to ensure a team management approach and a smooth coordination at the account level
• Maintains high customer net promotor scores, by ensuring problem resolution and supporting customer's strategic ambitions
• Through fostering a mutually beneficial relationship, increases share of wallet and delivers on higher-than-market sales growth and profitability.
• Provides feedback to the marketing and product teams, as a voice of the KOLs, by virtue of constant analysis, assessment and validation of customer needs.
• Participates in the Region financial planning, contributing with Region-wide knowledge of the market, new business and financial models and competitive trends.
• Participates in the development of Region sales incentive plans, in order to meet Region-wide goals by seeking cross-functional alignment of objectives.
• Provide exemplary leadership through proactive communication, effective change management and strategy alignment within the organization
• Build productive internal/external working relationships.
• Investigates industry best practices on strategic account management models, including those already existing in Varian and Siemens Healthineers. As a result, contributes to the design, planning and implementation of the going-forward operating model for EMEA.

Requirements

• Technical or business degree (management, engineering, etc).
• Customer facing experience required, especially in Sales or Marketing roles.
• Prior experience in managing complex commercial projects or sales teams
• Experience in medical equipment, medical devices or Radiation Oncology preferred.
• Demonstrated expertise on detailed commercial business processes
• Strong interpersonal communication skills
• Strong ability to motivate and influence internal (sales) and external clients
• Strong analytical skills
• Strong project management skills
• Good knowledge of financial principles
• Fluency in English, other European languages desired.
• Expert user of CRM tools and marketing solutions
• Expert user of MS Office tools, in particular MS Excel

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Healthineers' specific businesses, please visit our company page here.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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