Field Service Engineer

GE Precision Healthcare; Madrid; Presencial; EUR 40.000 - 80.000; Jornada completa

Descripción de la vacante

Join a leading global medical technology innovator dedicated to improving lives. As a Field Service Engineer, you'll maintain and troubleshoot complex medical systems, ensuring customer satisfaction and operational excellence. This role offers the chance to work with cutting-edge technologies in a collaborative environment, where your skills will directly impact patient care. If you're passionate about healthcare technology and eager to make a difference, this is the perfect opportunity for you.

Formación

• Bachelor's degree in relevant field or substantial experience as a Field Service Engineer.
• Experience in electromedicine or imaging within healthcare.

Responsabilidades

• Maintain all models specific to a modality in the assigned area.
• Perform comprehensive system-level troubleshooting on complex multisymptom problems.

Conocimientos

MobileIron

Robotics

Field Service

Mechanical Knowledge

Sonography

IP Networking

Schematics

Mechanical Engineering

Medical Imaging

Programmable Logic Controllers

Troubleshooting

Educación

Diploma in Electronics

Bachelor's in Biomedical Engineering Technology

Master's in Electromechanics

Descripción del empleo

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference and every difference builds a healthier world.

All resources and logistics required to perform services and maintenance activities on customers' sites or properties are included. These activities contribute to maintaining, repairing, and refurbishing sold or existing products. This encompasses all types of maintenance services (preventive and remedial), managing maintenance facilities, and field services engineering. You will be accountable for the quality of your own work, executing tasks under direct supervision, following prescribed work instructions and systems checks within a well-defined operational framework. Tasks are generally step-by-step standard procedures to achieve the desired end result.

Job Description

Roles and Responsibilities

1. Maintain all models specific to a modality in the assigned area.
2. Perform comprehensive system-level troubleshooting on complex multisymptom problems.
3. Communicate clearly with end users and department managers regarding equipment status to maintain customer satisfaction.
4. Assist in account sales visits, help train others where necessary, and identify sales opportunities to communicate to the account team.
5. Support the growth and strategic direction of the business within the geographic area.
6. Responsible for warranty and PMS contract cost control.
7. Complete all administrative tasks promptly, including FMI and PMS inspections documentation for assigned accounts.
8. Lead in complex and multifunctional room setups.
9. Share best practices.
10. Maintain effective quality systems and programs compliant with ISO 9001 standards, according to the GE Service Quality Policy.

Required Qualifications

1. A diploma, Bachelor's, or Master's degree in Electronics, Electromechanics, Biomedical Engineering Technology, or substantial experience as a Field Service Engineer.
2. Experience in electromedicine or imaging within the healthcare sector.
3. Strong technical skills with a systematic, thorough approach to problem solving.
4. Ability to plan and organize work effectively with minimal supervision.
5. Excellent interpersonal, listening, and customer service skills; tactful handling of differing opinions; influential rather than directive communication.
6. Proficiency in English to effectively participate in training and communicate fluently.

Desired Characteristics

1. Ability to manage other people and resources.
2. Strong business acumen, with a good understanding of factors influencing customer behavior.

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

We expect all employees to embody our core behaviors: act with humility and build trust; lead with transparency; deliver with focus and ownership; always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by providing the support and flexibility needed to turn your ideas into world-changing realities. Our salary and benefits are comprehensive, reflecting our global strength and scale, and our culture fosters care, collaboration, and support.

LIHybrid

LIAV1

Additional Information

Relocation Assistance Provided: No

Key Skills

MobileIron, Robotics, Field Service, Mechanical Knowledge, Sonography, IP Networking, Schematics, Mechanical Engineering, Medical Imaging, Human Resources, Programmable Logic Controllers, Troubleshooting

Employment Details

• Type: Full-Time
• Experience: [Specify years]
• Vacancy: 1
• Location: Madrid, Madrid, Spain