Field Service Engineer

I00475 General Electric Healthcare Espana, SA; Cornellà de Llobregat; Presencial; EUR 35.000 - 52.000; Jornada completa

Descripción de la vacante

General Electric Healthcare Espana, SA seeks a Field Service Engineer to maintain modality equipment, perform complex troubleshooting, and support customer operations across sites in Catalonia. You will train staff, identify service and sales opportunities, and ensure quality systems comply with GE policy.

Strong English and technical expertise are essential. The role focuses on on-site maintenance, warranty/PMS cost control, and collaboration with account teams to drive service excellence in a

Formación

• Diploma or degree in electronics/electromechanics/biomedical engineering technology or equivalent fieldservice experience.
• Experience with electromedicine or imaging in healthcare is preferred.
• Strong technical problem-solving skills and systematic approach.
• Ability to plan and organize work with minimal direction.
• Excellent interpersonal and customer-service skills; able to influence professionally.
• Proficient English for training and communication.

Responsabilidades

• Maintain all modality-specific equipment models in the assigned area.
• Perform complex system-level troubleshooting for multi-symptom issues.
• Communicate equipment status clearly to end-users and managers; ensure customer satisfaction.
• Support account sales visits and training; identify opportunities for the account team.
• Contribute to business growth in the geographic area; assist in cost control for warranty and PMS contracts.
• Complete administration tasks on time, including FMI and PMS documentation.
• Lead in complex multi-room environments and share best practices.
• Maintain ISO 9001 compliant quality systems as per GE Service Policy.

Conocimientos

Electronics

Electromechanics

Biomedical Engineering

Field Service

Electromedicine

Imaging systems

English (communication)

Educación

Bachelor's/Master's in Electronics/Electromechanics/Biomedical Eng

Descripción del empleo

Job Description Summary

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.

Job Description Roles and Responsibilities

• Maintain all models specific to a modality in the assigned area.
• Perform total system level trouble-shooting on complex multi-symptom problems.
• Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
• Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
• Assist in the growth and direction of business in geographic area.
• Responsible for Warranty and PMS contract cost control.
• Responsibly complete all administration tasks on time (e.g., ensure timely completion of FMI's and PMS inspections documentation for assigned accounts).
• Play a leading role in complex and multifunctional rooms.
• Share best practices.
• Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Required Qualifications

• A diploma, Bachelor's or Master's degree in Electronics, Electromechanics or Biomedical Engineering Technology, or solid experience as Field Service Engineer
• Experience in electromedicine or imaging (healthcare sector).
• Good technical skills with a systematic and thorough approach to problem solving
• The ability to plan and organize your work own effectively, and to work with minimal direction
• Excellent interpersonal, listening and customer service skills - you can deal with differences of opinion tactfully and effectively, and you influence rather than direct
• Good knowledge of English language to properly play the information, successfully attend training courses and allow fluent communication in this language

Desired Characteristics

• The ability to manage other people and resources
• A strong business acumen - you have a good understanding of the factors that influence customer behavior

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviours:

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

Total Rewards:

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.

#LI-Hybrid #LI-AV1

Additional Information

Relocation Assistance Provided: No

At GE HealthCare, we see possibilities through innovation. We're partnering with our customers to fulfill healthcare's greatest potential through groundbreaking medical technology, intelligent devices, and care solutions. Better tools enabling better patient care. Together, we are not only building a healthier future but living our purpose to create a world where healthcare has no limits.