Field Service Engineer

Xelvin International; Cataluña; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player seeks a dynamic Field Service Engineer to join their innovative team. In this role, you will install, test, and maintain advanced packaging machinery, ensuring top-notch service and support for clients in the fast-moving consumer goods sector. With a focus on customer interaction and technical excellence, you will troubleshoot complex issues and provide training to operators. This position offers a competitive salary, generous vacation days, and opportunities for professional growth in a supportive and collaborative environment. If you are passionate about technology and customer service, this is the perfect opportunity for you.

Servicios

Company car

25 vacation days

13 additional leave days

Participation in a pension fund

Collective health insurance plan

Formación

• Experience in a technical service role, preferably in packaging or food industry.
• Basic knowledge of PLC control systems and willingness to travel.

Responsabilidades

• Install, test, and maintain packaging machines at customer sites.
• Diagnose and solve mechanical, electrical, and software-related issues.

Conocimientos

Problem-solving skills

Customer-focused mindset

Mechanical Engineering

Electrical Engineering

Mechatronics

Educación

MBO+ level in Mechanical Engineering

MBO+ level in Electrical Engineering

MBO+ level in Mechatronics

Herramientas

PLC control systems (Siemens S7)

Descripción del empleo

Are you a hands-on engineer with a passion for cutting-edge technology, customer interaction, and international environments? Do you have experience with complex machinery and automation systems? Then this opportunity could be your next career move.

About the Company

We are a leading international supplier of advanced packaging solutions for the fast-moving consumer goods (FMCG) industry. Our high-performance systems – including sleeving, labeling, and sealing equipment – are used by top brands in the food, beverage, cosmetics, and pharmaceutical sectors. We focus on innovation, sustainability, and delivering reliable, high-quality machinery worldwide.

From our Dutch service hub, we support customers throughout the region and beyond. To strengthen our technical team, we are looking for an enthusiastic and skilled Field Service Engineer.

Your Role

As a Field Service Engineer, you will be responsible for:

• Installing, testing, and commissioning packaging machines at customer sites
• Performing preventive and corrective maintenance
• Diagnosing and solving technical issues (mechanical, electrical, and software-related)
• Providing on-site support and training to operators and technicians
• Reporting on service visits and giving feedback to internal departments

Your Responsibilities:

• Install, repair, and maintain technical installations at customer locations while following work instructions, procedures, and safety guidelines.
• Consult with customers about the condition of their installations, conduct independent inspections, and ensure the timely replacement of vulnerable parts. Order spare parts and install them upon delivery.
• Inspect installations and equipment by gathering relevant information from customers and planning teams to diagnose potential malfunctions using available schematics and documentation.
• Collect and assess information to independently analyze and troubleshoot problems for internal reporting.
• Prepare technical reports, log work hours, record material usage, maintain service logs, and update the installed base database.
• Provide advice on system expansions, preventive maintenance, service project progress, and necessary improvements.
• Ensure compliance with safety regulations and actively encourage colleagues to follow safety procedures, use personal protective equipment, and adhere to protocols.

What You Bring

• Minimum MBO+ level in Mechanical Engineering, Electrical Engineering, or Mechatronics
• Relevant experience in a technical service role (preferably in the packaging or food industry)
• Basic knowledge of PLC control systems (e.g., Siemens S7 or similar)
• A customer-focused mindset, independence, and strong problem-solving skills
• Willingness to travel and occasionally stay overnight

What We Offer

• Salary between €3500,- and €4500,- based on your experience plus 8.33% holiday allowance.
• 25 vacation days and 13 additional leave days (ATV) based on full-time employment.
• Company car according to leasing policy.
• Participation in a pension fund.
• Option to join a collective health insurance plan.