Field Partner Programs Readiness Manager (Remote)

CrowdStrike Holdings, Inc.; Sevilla; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading cybersecurity company is seeking a Field Partner Programs Readiness Manager to enhance partner experiences through effective training and enablement initiatives. This remote role involves managing training programs, coordinating events, and collaborating with various teams to ensure successful partner outcomes. The ideal candidate will have strong interpersonal skills, a self-motivated attitude, and a commitment to improving processes and experiences for partners and teams alike.

Servicios

Remote-friendly work culture

Competitive compensation and equity packages

Physical and mental wellness programs

Generous vacation and holiday policies

Paid parental and adoption leave

Formación

• 4+ years of experience in Partner / Channel Operations.
• Fluent in English; additional languages are a plus.

Responsabilidades

• Manage partner training programs and events.
• Analyze post-event survey responses.
• Collaborate with regional marketing teams.

Conocimientos

Interpersonal Skills

Communication

Presentation

Attention to Detail

Task Prioritization

Herramientas

Excel

PowerPoint

Salesforce

Tableau

Descripción del empleo

Field Partner Programs Readiness Manager (Remote)

Apply locations : Spain - Remote, United Kingdom - Remote

Time type : Full time

Posted on : Posted Yesterday

Job requisition id : R22821

About CrowdStrike :

As a global leader in cybersecurity, CrowdStrike protects the people, processes, and technologies that drive modern organizations. Since 2011, our mission has been to stop breaches with our advanced AI-native platform. We serve clients across all industries, helping keep their businesses, communities, and lives safe. We foster a culture of flexibility and autonomy, encouraging our team members to own their careers. Join us if you're passionate, innovative, and committed to our mission of cybersecurity.

About the Role :

We are seeking a Partner Operations Specialist to lead our partner training and enablement initiatives. You will manage training programs, coordinate events, and act as a liaison for our Alliance teams and Solution Architects, focusing on program administration and stakeholder engagement to enhance partner experiences and achieve successful outcomes.

Responsibilities :

• Manage theater training credits and vouchers, including reporting, utilization tracking, and ROI analysis.
• Monitor voucher / credit utilization, provide insights to regional leaders, and follow up with Alliance managers on inactive partners.
• Track regional spending patterns.
• Oversee CrowdConnect partner training events, coordinating with Partner Marketing.
• Manage partner training schedules and tracking with regional marketing teams.
• Handle LMS (Docebo) non-self enrollment schedules for instructor-led courses, including logistics, setup, and reporting.
• Analyze post-event survey responses at the theater level.
• Lead Alliance field enablement programs, policies, processes, incentives, and tools (deal registration, partner portal, Crossbeam, etc.).
• Host monthly updates and support field Alliance requests and escalations related to Partner Program Readiness and LMS.
• Deliver new hire training on programs and processes (onboarding, sourcing, tagging, etc.).
• Support change management within the field operations team.
• Provide regular updates on partner experience, initiatives, incentives, and operations to theater Alliances and Solution Architects.
• Serve as the first point of contact for theater Alliances and Solution Architects regarding Partner Program Readiness, initiatives, and LMS support.
• Collaborate with theater leadership on LMS training event requirements.
• Champion LMS implementation, managing instructor-led course scheduling and providing guidance to field teams.
• Own new hire training documentation and orientation materials, including program overview and organizational structure.

Qualifications :

• Fluent in English; additional languages are a plus.
• 4+ years of experience in Partner / Channel Operations or Partner readiness / programs.
• Strong interpersonal skills and ability to collaborate across teams.
• Self-motivated with attention to detail and process orientation.
• Excellent presentation, communication, and influencing skills.
• Proficiency in Excel, PowerPoint, Salesforce (Tableau preferred).
• Ability to adapt in a fast-paced, changing environment.
• Curious mindset and commitment to improving partner and team experiences.
• Strong task prioritization and optimization skills.

Benefits :

• Remote-friendly and flexible work culture.
• Competitive compensation and equity packages.
• Physical and mental wellness programs.
• Generous vacation and holiday policies.
• Paid parental and adoption leave.
• Employee resource groups, volunteer opportunities, and vibrant office culture.
• Great Place to Work Certified globally.

CrowdStrike is an equal opportunity employer, committed to diversity and inclusion. We support veterans and individuals with disabilities. For assistance with the application process or accommodations, please contact us.

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