Field Application Specialist / Field Sales Representative

Sysmex Corporation; Santiago de Compostela; Híbrido; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

A leading in vitro diagnostic company is seeking a Field Application Specialist and Field Sales Representative to enhance customer relationships and provide technical support to clients. The successful candidate will have a background in Life Sciences with sales experience in laboratory diagnostics. This role offers a flexible compensation plan and a dynamic multicultural work environment at Sysmex Corporation.

Servicios

Flexible Compensation Plan

Flexible working hours

Referral program bonus

Baby friendly company

Dynamic multicultural environment

Formación

• Minimum 3 years of experience in sales or scientific application roles.
• Hands-on experience in laboratory diagnostics, preferably in hematology.
• Fluency in English and ability to travel.

Responsabilidades

• Develop and maintain strong customer relationships.
• Provide scientific training and support to clients.
• Contribute to sales strategies and achieve targets.

Conocimientos

Communication

Customer-oriented mindset

Problem-solving

Educación

Degree in Life Sciences or Biomedical Sciences

Descripción del empleo

We are looking for a Field Application Specialist and Field Sales Representative who wants to consolidate a career being a part of a leading in vitro diagnostic company that has been growing enormously during the last 15 years. As an expert professional in your area, you will be joining our Iberia Diagnostics department.

In this role you will :

Customer Relationship Management :

• Develop and maintain strong, long-term customer relationships in your assigned territory.
• Promote Sysmex solutions while aligning with company values, compliance guidelines, and the FENIN code of ethics.
• Actively engage with a wide range of contacts within customer organizations, beyond just purchasing teams.
• Support key account development and acquisition strategies with the sales team.
• Share user feedback, habits, and recommendations with the sales and marketing departments.
• Take ownership of your area’s sales targets (net sales, pricing).
• Prepare accurate sales forecasts in the CRM (Sales Funnel / Forecast).
• Register reagents in purchasing systems and coordinate delivery of Free of Charge (FOC) equipment when applicable.
• Collaborate with BS Managers, Application Specialists, and Regional Sales Managers to define and implement sales strategies.
• Negotiate and close agreements that respond to client needs and align with Sysmex offerings.
• Manage the OGP process (Order to Cash – order tracking, invoicing, and billing).
• Support the collection of sales invoices as needed.

Scientific and Technical Support :

• Work closely with clients to identify and propose the most suitable formats or solutions for their diagnostic needs.
• Act as the primary scientific advisor to users throughout the sales process.
• Use lab time effectively to connect with medical and technical staff, speaking their language and understanding their needs.
• Provide expert support for Total Lab Automation projects and individual workstation solutions.
• Organize and lead complex solution demonstrations in collaboration with sales.
• Offer post-sales support to ensure long-term satisfaction and successful product integration.

Training & Education :

• Deliver tailored scientific training to laboratory professionals and physicians.
• Conduct “train the trainer” sessions using the workbook concept.
• Train users across all shifts to ensure full operational knowledge.
• Promote understanding of Sysmex laboratory technologies through events and direct engagement.
• Conduct ongoing market research, including competitor activity and trends.
• Report key insights and observations to Regional Sales and Business Sector Managers.
• Gather competitive intelligence to help position Sysmex with a strong value proposition.
• Participate in industry exhibitions, conferences, and customer demos.
• Organize and contribute to local events that showcase Sysmex’s diagnostic value.

What you need to be successful :

• Degree in Life Sciences, Biomedical Sciences, or related field.
• Solid knowledge and hands-on experience in laboratory diagnostics , preferably in hematology or other IVD fields.
• Experience of minimum 3 years in sales and / or scientific application roles within the healthcare industry is a strong asset.
• Strong communication and presentation skills.
• Customer-oriented mindset with a proactive and solution-driven attitude.
• Ability to work independently while also contributing to team goals.
• Fluent in (insert language) and English (spoken and written).
• Willingness to travel within the assigned territory.

What's in it for you?

• Flexible Compensation Plan in public transports, restaurants, kindergarden, medical insurance for family, etc.
• Flexible working hours and hybrid work model.
• Referral program bonus – When you introduce us with people as talented as you.
• Baby friendly company.
• Excellent, dynamic, and multicultural environment.

At Sysmex we are focused on cultivating a diverse and inclusive work environment that encourages collaboration, creativity, and innovation. Sysmex is an equal opportunity employer, we are actively looking for qualified candidates regardless of race, ethnicity, national origin, religion, disability, gender, gender identity, sexual orientation, or age. We celebrate how different perspectives benefit our employees, our products, and our community.

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