Field Application Engineer

Valid; Madrid; Híbrido; EUR 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid model

Private medical insurance

Life insurance

Learning & development programs

International exposure

Descripción de la vacante

Valid seeks a proactive Field Application Engineer to support OEMs, ODMs and strategic partners in the eSIM/iSE ecosystem. You will provide technical consultancy, coordinate PoCs, and deliver workshops across global teams.

You will build strong customer relationships, assist with pre-sales activities, and support post-sales technical services, enabling successful delivery of connectivity solutions.

Formación

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Electronics, or related fields.
• +5 years of experience in technical support, field application engineering, customer support, or similar roles.
• Experience with OEMs, telecom, connectivity or smart card technologies.
• Advanced English level.
• Willingness to travel internationally.

Responsabilidades

• Provide technical consultancy and training related to eSIM/eUICC solutions.
• Build and maintain strong technical relationships with strategic customers and partners.
• Coordinate proof of concepts, demonstrations, and technical workshops for customers and internal teams.
• Support pre-sales activities and technical presentations.
• Provide post-sales technical support and serve as main technical contact for customers.
• Create technical training materials and product samples.

Conocimientos

Advanced English

Project coordination

Customer focus

Educación

Bachelor’s degree in CS/IT/EE

Herramientas

Java

XML

Java Card

Descripción del empleo

If you’re passionate about technology, innovative projects, and making a real impact, your place is here.

We are a global technology provider with 65+ years of experience, delivering a comprehensive portfolio of solutions across ID & Digital Government, Banking & Payments, and Trusted Connectivity. With more than 4,000 employees in 16 countries, we are committed to building a more secure and trustworthy world.

Within our Trusted Connectivity business unit, we develop cutting-edge solutions for the telecommunications industry—ranging from SIM cards and eSIMs to Subscription Management and secure connectivity services—connecting people, businesses, and devices worldwide.

We are looking for a proactive and customer-oriented Field Application Engineer to support strategic OEM and eSIM projects. This role will act as a key technical interface between customers, partners, sales teams, and internal stakeholders, ensuring the successful implementation and support of innovative connectivity solutions.

As a Field Application Engineer, you will play a critical role in supporting OEMs, ODMs, and strategic partners by providing technical consultancy, product expertise, project coordination, and customer support across the eSIM and iSE ecosystem.

What will you do?

• Support OEMs, ODMs, and partners with technical consultancy and training related to eSIM/eUICC solutions.
• Build and maintain strong technical relationships with strategic customers and partners.
• Manage licensed product deliveries, including configuration, validation, technical documentation, and customer support.
• Coordinate proof of concepts, demonstrations, and technical workshops for customers and internal teams.
• Collaborate closely with Product Marketing, OEM Sales, Technical Consultants, PMO, and Operations teams.
• Support pre-sales activities such as RFQ/RFP/RFI responses and technical presentations.
• Provide post-sales technical support and act as the main technical point of contact for customers.
• Define and prepare technical materials, training documentation, and product samples.
• Analyze customer technical requirements and contribute to product customization and solution design.
• Support operational follow-up and project execution until customer approval and successful delivery.

What are we looking for?

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, Electronics, or related fields.
• +5 years of experience in technical support, field application engineering, customer support, or similar roles.
• Previous experience working with OEMs, telecom, connectivity, or smart card technologies.
• Advanced English level.
• Availability to travel internationally when required.
• Candidates based in Spain with availability to work in a hybrid/international environment.
• Knowledge of project management methodologies and technical customer support processes.
• Excellent communication, analytical, and interpersonal skills.
• Ability to manage multiple projects and work effectively in multicultural and cross-functional environments.
• Proactive mindset, positive attitude, and strong customer orientation.

If you want this position to be yours, it would be desirable for you to have the following:

• Strong understanding of eSIM/eUICC ecosystems and mobile connectivity technologies.
• Knowledge of smart card technologies such as SIM, USIM, eSIM, iSIM, and M2M.
• Experience with GSM/3GPP/GSMA standards and related technologies.
• Familiarity with OEM processes, IC manufacturing processes, and mobile device integration.
• Experience with Java, XML, and Java Card technologies is a plus.

What we offer

• Join Valid and work on innovative, global technology projects within multicultural and multidisciplinary teams.
• Flexibility: hybrid model and flexible working hours to support work-life balance.
• Well-being first: private medical insurance and life insurance.
• Continuous learning and professional development opportunities.
• International exposure within a global and fast-growing technology company.

Our Culture

At Valid, we foster an inclusive, diverse, and innovative environment where everyone thrives. We are committed to equal opportunities, free from discrimination concerning sex, age, race, sexual orientation, religion, education, social status, culture, or special needs such as illness or disability.

We value people as the heart of our culture. Trust, transparency, collaboration, and continuous improvement are the foundations of our success, driving growth and empowering talent.

Join this great team and be part of our story!