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KENZO busca un Floor Manager en Barcelona para ofrecer una experiencia única a los clientes. El candidato ideal será un líder motivado con experiencia en ventas en moda premium, capaz de gestionar equipos y optimizar operaciones de ventas, todo mientras se ofrece un excelente servicio al cliente.
**Descripción de la compañía**:
To prepare for the future, we look to the past. As a new reality sets in at KENZO, Artistic Director Nigo reconnects with the values entrenched in the early beginnings of the Maison: designer fashion created for real life, imbued with the playful urbanity of Kenzo Takada’s timeless legacy. A creative exchange, KENZO becomes an evolving dialogue between the pop culture of the founder’s heritage and the street culture inherent to Nigo.
Through Nigo’s instinct for contemporary design, a new vision takes shape at KENZO: ‘real-to-wear’, a genuine wardrobe founded in the authentic desires of the post-digital mentality. It is a realistic approach to fashion,
which transcends the conventional labels of ‘formal’, ‘casual’ or ‘street’ in favour of the syntheses that make up real wardrobes today.
A series of encounters take place: the everlasting codes of KENZO are considered through an instant lens, the ‘Jungle’ fashion of its founder is distilled into succinctly covetable items, and a new sense of exclusivity heightens the universal appeal key to the Maison’s history. In the encounter between the founder and the heir, the core of KENZO is amplified: unconventional fashion for the future rooted in the permanence of its past.
**Descripción del puesto**:
Within the bounds of the Maison’s image and culture, you will work with the Store Manager to offer each customer a unique experience.
Management:
- Lead teams to meet performance indicators and grow turnover,
- Support staff to develop and improve their skills,
- Motivate and energise teams on the sales floor,
- Organise the sales outlet and write rotas,
- Be involved in staff recruitment, alongside the
HR team and the Store Manager.
Sales:
- Grow sales,
with a focus on meeting targets, building customer loyalty and continually improving performance indicators by delivering impeccable customer service,
- Know our products and customers perfectly.
Stock and merchandising:
- Track and optimise stock levels,
- Manage and monitor replenishment,
- Work with the head office Visual Merchandising team to ensure the store complies with the Maison’s Visual Merchandising standards,
- Follow all the procedures laid down in the KENZO store handbook.
**Perfil**:
Driven by challenges?
Born leader?
Bursting with energy?
Skilled in creating premium retail displays and spaces?
Yes? Then you have all the qualities we’re looking for in our next KENZO Floor Manager.
You will also need to have at least three years’ sales experience in a similar role in a premium/high-end fashion environment.
We’re looking for someone with great customer service skills who is good with people, into fashion and motivated by challenges, and who knows how to use these attributes to drive sales.
You’ll be a natural leader, with the ability to motivate people and build team spirit.
To offer our international customers a unique experience, you will need to speak fluent English.
**Position to be filled for 6 months