Fever for Business : Sales Specialist (French speaker)

Fever; Madrid; Presencial; EUR 21.000 - 48.000; Jornada completa

Descripción de la vacante

Fever is looking for a Sales Support Specialist to enhance their F4B team. The role involves managing group sales, providing exceptional customer service, and assisting in lead generation while ensuring a structured approach to work. The ideal candidate should be a motivated individual with excellent communication skills, fluent in French and English, and have a passion for growth in a dynamic environment.

Servicios

Health insurance

Gympass membership

Flexible remuneration

40% discount on events

Home office friendly

Free food and drinks in the office

Possibility to receive salary in advance

Formación

• Fluent in French and English, other languages desirable.
• Previous experience in customer service or sales support is preferred.

Responsabilidades

• Manage group sales for Fever events.
• Assist with customer inquiries and generate leads.
• Process payments and maintain accurate sales records.

Conocimientos

Communication

Interpersonal skills

Sales mindset

Attention to detail

Descripción del empleo

Fever for Business : Sales Specialist (French speaker)

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Fever for Business : Sales Specialist (French speaker)

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Hey there!

We’re Fever, the world’s leading tech platform for culture and live entertainment,

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Fever for Business (F4B) is seeking a motivated and customer-oriented Sales Support Specialist (SSS) to expand the team. The SSS will play a pivotal role in supporting the sales efforts of the F4B team by providing exceptional customer service to our clients, managing inbound inquiries, and assisting in generating leads. The ideal candidate should have excellent communication skills, sales mindset, attention to detail, and a strong desire to contribute to the growth of Fever's F4B department.

Key Responsibilities

• Own groups sales for a list of Fever events :
• Understand each event dynamics, target segments and sales options for groups.
• Work with PMs to drive large groups sales, helping them with feedback and recommendations.
• Close and process sales from large groups inbound requests :
• Manage incoming group requests via mail, phone, chat, etc. from customers.
• Support customers when trying to buy group tickets, solving questions and inquiries.
• Process payments and ticketing.
• Maintain accurate and up-to-date records of client interactions and sales activities.

Skills & Experience Required

• Excellent communication and interpersonal skills.
• Structured approach to work and good prioritization skills.
• Languages : French must, English must, other languages desirable.
• Ability to work independently and as part of a remote team.
• Previous experience in customer service, sales support, or a related role is preferred.
• Opportunity to have a real impact in a high-growth global category leader
• Health insurance
• Gympass membership
• Flexible remuneration with a 100% tax exemption through Cobee.
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• We have free food, drink, and fruit at the office!
• Possibility to receive in advance part of your salary by Payflow

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us : Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

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