Fashion Customer Representative (German)

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Fashion Customer Representative (German), barcelona

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Client:

City Job Offers

Location:

barcelona, Spain

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

40026934400673382432460

Job Views:

2

Posted:

31.03.2025

Expiry Date:

15.05.2025

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Job Description:

**Fashion Customer Advisor in Barcelona (GERMAN)**If you are in sunny Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you.**German-speaking Fashion Customer Service Representative****The company**:**The role**:**Your opportunity**:We want to inspire your passion for style and Mediterranean culture with this job offer. If you are looking for a motivational position in Barcelona, to join an exciting and successful team and to enter the fashion world, read on!This is your new job in Barcelona if- Excellent command of German and you are fluent in English (spoken and written)- You are open to develop your customer service skills- You are passionate about fashion, and you have familiarity with this industry- You are computer literate- You have excellent communication and interpersonal skills- You pay attention to small details, and you are well-organized- You have an outgoing, enthusiastic, positive and engaging personality- You are able to work 39 hours per week on a rotational shift pattern**Experience with CRM is a plus**Your day to day at work**- Effectively solve customer issues in German- Manage complaints and inquiries with a proper and respectful tone- Keep customer satisfaction at the core of every decision and behavior- Help clients with their online shopping and advise on their orders**Keywords to success**:- Problem solver- Customer-oriented- Team player- Empathy- Flexibility- Patience- Proactive**Benefits**:- 2 weeks initial paid-training- Competitive compensation- Long-term contract- Ongoing training- Possibility to grow within the company: high performers can progress to the social media team, become quality analysts or management.