Executive Cybersecurity Success Leader

SentinelOne, Inc.; España; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

RSUs

ESPP

Competitive leave benefits

Gender-neutral parental leave

Medical and insurance benefits

Pension

EAP

Global home office allowance

Monthly home office, internet and 모바일

Meal allowance

Transportation allowance

Job summary

SentinelOne, Inc. seeks a Senior Staff Technical Success Executive to manage executive-level customer engagements, guiding complex recovery efforts and commercial strategy. You will partner with Product, Engineering, and Sales to align technical decisions with business outcomes for top-tier clients.

The role emphasizes cross-functional leadership and strategic renewal planning. You will drive measurable value realization, manage executive relationships, and influence long-term customer success

Qualifications

• 10+ years in Enterprise Customer Success, Technical Account Management, Professional Services, or equivalent executive-facing roles.
• Proven experience leading executive engagements with complex technical, operational, or commercial challenges.
• Demonstrated track record guiding customers through major incidents, outages, or escalations.
• Strong executive presence with Fortune 500 technology and business leaders.
• Deep cybersecurity domain knowledge and ability to translate technical issues into business impact.

Responsibilities

• Become the primary executive partner for strategically significant customer engagements, building trusted relationships with CIOs, CISOs, CTOs, and other executives.
• Lead executive ownership of customer situations identified through EWS, CAP, Crisis Management, or escalations.
• Develop and own Executive Recovery & Success Plans with milestones, engagement plans, and exit criteria.
• Coordinate cross-functional teams to remove blockers and accelerate recovery for strategic customers.
• Participate in renewal negotiations, contract strategy, and multi-year planning to optimize long-term value.

Skills

Executive relationships

Enterprise CS

Technical leadership

Cybersecurity knowledge

Strategic accounts

Cross-functional

Executive communication

Job description

SentinelOne, Inc. seeks a Senior Staff Technical Success Executive to manage executive-level customer engagements, guiding complex recovery efforts and commercial strategy. You will partner with Product, Engineering, and Sales to align technical decisions with business outcomes for top-tier clients.

The role emphasizes cross-functional leadership and strategic renewal planning. You will drive measurable value realization, manage executive relationships, and influence long-term customer success