Executive assistant (Inglés C1)

HRCS - Área General; Málaga; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company in industrial data communication seeks an inside sales and customer service professional. The role involves supporting sales teams, managing accounts, and delivering excellent customer service while utilizing ERP and Salesforce. Candidates should possess strong communication skills and related experience in sales support.

Formación

• Proficient in Salesforce and company ERP.
• Experience in customer service and sales support.
• Strong communication skills and professional demeanor.

Responsabilidades

• Support the outside sales team while managing smaller accounts.
• Monitor sales efforts and share market intelligence.
• Build customer sales proposals and manage relationships.

Conocimientos

Customer service

Sales support

Market intelligence

Telemarketing

Communication

Herramientas

Salesforce

Company ERP

Descripción del empleo

Leading company in the sector of industrial data communication devices and solutions for over 45 years is looking for an inside sales and customer service professional.

General Responsibilities:

1. Mastery of the company ERP, Salesforce, and related systems.
2. Support the outside sales team in all markets while managing and growing a base of smaller accounts.
3. Monitor and report sales, prospecting efforts, and share market intelligence.
4. Organize telemarketing activities.
5. Build customer sales proposals, presentations, and quotations.
6. Provide exceptional customer service, balancing customer and company needs.
7. Manage customer relationships via phone and electronic communication.
8. Maintain professional phone etiquette and demeanor.
9. Assist MD with monthly reporting and other duties.
10. Handle small special projects as assigned.
11. Understand the purchasing process for Westermo Spain and Portugal.
12. Understand the order placement process.
13. Comprehend customs clearings and shipping methods, e.g., Incoterms.
14. Support financing processes, liaising with HQ finance and local accounting firms.
15. Manage tax forms with support from accounting and finance departments.
16. Participate in exhibitions.