EV Charging Aftersales Tech Support Intern

XCHARGE Europe; Madrid; Presencial; EUR 8000 - 12.000; Jornada completa

Descripción de la vacante

XCharge Europe is seeking an Internship Aftersales Technical Support for EV charging infrastructure in Madrid. The 6‑month program offers hands‑on experience in technical support, spare parts management, and training for customers and service providers.

As a current Bachelor's student in Electrical, Electronics, or Energy, you will collaborate with R&D and HQ teams to resolve on‑site issues, troubleshoot after‑sales concerns, and assist with bid and project support.

Formación

• Currently enrolled in a Bachelor's degree program, preferably Electrical/ Electronics/ Energy.
• Passionate about EVs and energy transition in the mobility sector.
• EU Class B driving licence is an advantage.
• Knowledge of embedded systems or programming is a plus.
• Native or fluent Spanish with professional English proficiency.
• Excellent communication and interpersonal skills with a customer‑oriented mindset.
• Team player willing to learn and contribute in a dynamic environment.
• Willingness to travel as required.

Responsabilidades

• Assist in providing technical support and guidance for customers and third‑party service providers for DC fast charging and energy storage.
• Support management of spare parts inventory at Madrid office: receiving, organizing, tracking, and stock accuracy.
• Assist in planning and implementing training for customers and third‑party service providers.
• Collaborate with R&D, quality, and HQ teams to develop after‑sales solutions and investigate on‑site issues.
• Troubleshoot after‑sales issues and provide solutions for customers.
• Provide technical support for bidding and projects.

Conocimientos

Spanish language

English language

Communication

Customer focus

Educación

Bachelor's degree student (Electrical / Electronics / Energy)

Descripción del empleo

XCharge Europe is seeking an Internship Aftersales Technical Support for EV charging infrastructure in Madrid. The 6‑month program offers hands‑on experience in technical support, spare parts management, and training for customers and service providers.

As a current Bachelor's student in Electrical, Electronics, or Energy, you will collaborate with R&D and HQ teams to resolve on‑site issues, troubleshoot after‑sales concerns, and assist with bid and project support.