EV Charger Maintenance Specialist

beBeeMaintainer; Barberà del Vallès; Presencial; EUR 25.000 - 40.000; Jornada completa

Descripción de la vacante

A leading company in EV charging solutions is seeking an After Sales Technician to ensure the smooth operation of fast charging solutions. This role involves maintenance, customer service, and collaboration with product teams, offering a dynamic work environment and various benefits to foster professional growth.

Servicios

English language lessons

Unlimited supply of coffee

22 days of annual leave

Formación

• Proven experience in After Sales Services.
• Familiarity with OCPP protocols.
• Hands-on experience with ticketing configuration and management.

Responsabilidades

• Perform preventative and corrective maintenance of equipment.
• Provide exceptional customer service in Spanish and English.
• Analyze client platforms and implement modifications.

Conocimientos

Communication

Informatics

Travel

Educación

Degree in electrical or electronic engineering, mechatronics, automation, or industrial maintenance

Descripción del empleo

Unlock Your Potential in EV Charger Maintenance

As an experienced After Sales Technician, you will play a vital role in ensuring the smooth operation of our fast charging solutions for electric vehicles. Our team is passionate about creating a more sustainable present and future in terms of mobility, and we are seeking like-minded individuals who share our vision.

• Your Key Responsibilities :
• Preventative and corrective maintenance of equipment, as well as performing repairs in our facilities or remotely.
• Provide exceptional customer service via telephone and email in both Spanish and English.
• Configure ticketing systems to ensure seamless issue resolution.
• Analyze client platforms to identify areas for improvement and implement necessary modifications.
• Collaborate with our Product and R&D team to drive innovation and excellence.
• Requirements :
• A degree in electrical or electronic engineering, mechatronics, automation, or industrial maintenance.
• Proficiency in informatics, including LAN configuration and network interface setup.
• Strong communication skills, with the ability to effectively interact with colleagues and clients in Spanish and English.
• Able to travel occasionally and work independently.
• Proven experience in After Sales Services, with a passion for delivering exceptional results.
• Familiarity with OCPP protocols and hands-on experience with ticketing configuration and management.
• Benefits :
• English language lessons to support your personal and professional growth.
• An unlimited supply of coffee to fuel your creativity.
• 22 days of annual leave to recharge and relax.
• The opportunity to be part of a dynamic team where your input matters and contributes to innovative creations.
• Selection Process :
• An initial call with our HR representative to discuss VEGA Chargers' values and culture.
• A meeting with our CPO to explore your qualifications and fit for the role.
• A job offer that reflects your skills and experience.