ES - Account Specialist (Madrid)

Job&Talent; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading workforce management platform based in Madrid is seeking an Account Specialist to manage key accounts and oversee the recruiting process. The ideal candidate should possess a Bachelor’s Degree, over 2 years of experience in human resources, and strong communication and problem-solving skills. This role offers competitive pay and meaningful benefits in a diverse and innovative environment.

Servicios

Competitive pay

Meaningful benefits

Opportunity for growth

Formación

• More than 2 years of related working experience in human resources and recruiting.
• Ability to define reports and understand metrics.
• Self-starter with a high degree of motivation.

Responsabilidades

• Oversee the management of key accounts in recruiting.
• Lead communication with clients to develop structured processes.
• Monitor tasks by the selection team.

Conocimientos

Communication skills

Problem-solving skills

Excel proficiency

Leadership

Motivation

Educación

Bachelor’s Degree in psychology, law, human resources, or business

Descripción del empleo

Join us to shape the future of work: your next adventure awaits!

The position

As an Account Specialist, you will oversee the management of our key accounts from a leadership role in terms of recruiting. You will analyze, understand, and coordinate our clients’ recruiting needs.

Responsibilities

• Supports overall the recruiting process of the key account.
• Tracks the processes to accomplish the client's needs.
• Leads the communication with the client to develop a structured process.
• Foresees the incorporation needs of the assigned clients and implements the actions to successfully fill the vacancies.
• Monitoring of tasks by the selection team.

Requirements

• Bachelor’s Degree in psychology, law, human resources, or business.
• More than 2 years of related working experience in human resources and recruiting.
• Very good usage of Excel, able to define reports and understand the metrics.
• Excellent verbal and written communication skills; ability to communicate effectively with different levels of management, as well as the business and technical communities.
• Self-starter and a high degree of motivation to go above and beyond the task at hand.
• Exceptional problem-solving skills; demonstrated the ability to structure complex problems and develop creative reporting solutions.

About us

Job&Talent is a world-leading, AI-powered workforce management platform for frontline industries. We help companies boost productivity and efficiency at scale, while giving workers the tools they need to thrive. Our mission is simple: to empower the people who make the world go round.

Built on deep industry expertise, cutting-edge technology, and smart AI agents, our end-to-end platform covers the entire workforce lifecycle — from recruitment and planning to time and attendance, performance, cost management, and communication.

It delivers measurable improvements in the areas that matter most: fulfillment, attendance, retention, and workforce quality. Our platform strength is rooted in unique experience: placing millions of workers over the years and serving thousands of blue-chip clients across delivery, logistics, manufacturing, e-commerce, retail, and hospitality.

Headquartered in Madrid, the company operates in 10 countries across Europe, the US, and Latin America and is backed by leading investors including Atomico, Goldman Sachs, Kinnevik, BlackRock, and SoftBank.

Join our community and make an impact

Innovation, high standards, and analytical thinking are in our DNA. Everyone has a voice here, and that voice matters. It’s how we stay sharp, move fast, and make decisions that keep us ahead of the curve.

You’ll take full ownership of your work, collaborate across borders, and grow by doing. Around here, you’ll hear a lot about 10x experiences, human-centered design, and the power of AI. But what truly sets us apart is our people: Our diverse team brings unique perspectives, deep commitment, and real-world experience to the table.

We champion empathy, honesty, and inclusion. Because when people can be their authentic selves, incredible things happen—for our workers, our clients, and for each other.

And we reward that impact—with competitive pay, meaningful benefits, and the opportunity to shape what work looks like for millions around the globe.

If you're ready to make a real impact at scale, you're in the right place.

Proud to champion equality

At Job&Talent, we value diversity and are an Equal Opportunity Employer. We welcome applications from all suitably qualified people regardless of national origin, race, disability, religious beliefs, or sexual orientation. Come join us. We look forward to your application.