ERP Analyst, Microsoft Dynamics 365 - IT Department

IE University; Madrid; Presencial; EUR 42.000 - 68.000; Jornada completa

Descripción de la vacante

IE University in Madrid is seeking an experienced ERP Analyst to join its IT Department, focusing on Microsoft Dynamics 365 Finance & Operations. You will support, optimize, and integrate ERP processes, collaborating with business teams and external partners to ensure efficient operations.

The role requires 3+ years with D365 F&O, strong analytical and communication skills, and a proactive approach to continuous improvement.

Formación

• 3+ years hands-on experience with Microsoft Dynamics 365 Finance & Operations.
• Experience supporting ERP environments in medium to large organizations.
• Experience participating in ERP implementation, enhancement, or transformation projects.
• Experience collaborating with cross-functional business teams and external vendors.

Responsabilidades

• Analyze business requirements and translate them into ERP solutions within Microsoft Dynamics 365 Finance & Operations.
• Support, configure, maintain, and optimize D365 F&O modules and related business processes.
• Work closely with functional departments to identify opportunities for process improvement and system automation.
• Manage and coordinate ERP-related incidents, service requests, and enhancements.
• Participate in ERP implementation, upgrade, testing, and deployment activities.
• Define and execute functional and integration testing plans.
• Collaborate with development teams and external vendors to deliver technical solutions.
• Design, monitor, and support integrations between Dynamics 365 and other enterprise applications using Microsoft integration technologies.
• Create and maintain system documentation, process flows, and technical specifications.
• Provide end-user training and support when required.
• Stay up to date with Microsoft technology trends, especially in ERP, automation, AI, and intelligent agents.

Conocimientos

Analytical thinking

Stakeholder management

Communication

Independent & team work

Educación

Computer Science

Telecommunications Engineering

Industrial Engineering

Information Systems or related field

Herramientas

Microsoft Dynamics 365 F&O

Power Platform

Azure Integration Services

APIs / Integrations

IT Service Management (ITSM)

Azure

Descripción del empleo

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University'sIT Department is looking for anERP Analystto join its team!

We are seeking a highly motivated ERP Analyst to join our IT Department. The successful candidate will be responsible for supporting, enhancing, and optimizing the organization's ERP ecosystem, with a strong focus on Microsoft Dynamics 365 Finance & Operations (D365 F&O). This role requires a combination of functional, technical, and analytical skills to collaborate with business stakeholders, IT teams, and external partners to ensure the effective operation and continuous improvement of ERP processes and integrations.

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

We are looking for a person to join a full-time position inMadrid - IE Tower.

Responsibilities

Your role as ERP Analyst will involve:

• Analyze business requirements and translate them into ERP solutions within Microsoft Dynamics 365 Finance & Operations.
• Support, configure, maintain, and optimize D365 F&O modules and related business processes.
• Work closely with functional departments to identify opportunities for process improvement and system automation.
• Manage and coordinate ERP-related incidents, service requests, and enhancements.
• Participate in ERP implementation, upgrade, testing, and deployment activities.
• Define and execute functional and integration testing plans.
• Collaborate with development teams and external vendors to deliver technical solutions.
• Design, monitor, and support integrations between Dynamics 365 and other enterprise applications using Microsoft integration technologies.
• Create and maintain system documentation, process flows, and technical specifications.
• Provide end-user training and support when required.
• Stay up to date with Microsoft technology trends, especially in ERP, automation, AI, and intelligent agents.

Qualifications

To thrive in this role, you should possess the following qualifications:

• Computer Science
• Telecommunications Engineering
• Industrial Engineering
• Information Systems or a related technical field

Experience

• Minimum 3 years of hands-on experience working with Microsoft Dynamics 365 Finance & Operations.
• Experience supporting ERP environments in medium to large organizations.
• Proven experience participating in ERP implementation, enhancement, or transformation projects.
• Experience working with cross-functional business teams and external vendors.

Technical Skills

• Strong knowledge of Microsoft Dynamics 365 Finance & Operations.
• Experience with ERP business processes, including Finance, Procurement, Supply Chain, Projects, or Operations.
• Knowledge of system integration architectures and technologies.
• Experience integrating D365 F&O with other enterprise systems using APIs, middleware, Power Platform, Azure Integration Services, or similar technologies.
• Understanding of IT Service Management and support processes.
• Familiarity with Microsoft Azure ecosystem is considered a plus.

Certifications

Required:

• Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (or equivalent Dynamics 365 Finance & Operations certification).

Preferred:

• Additional Microsoft certifications related to Dynamics 365, Azure, Power Platform, or Integration Services.

Artificial Intelligence & Microsoft Ecosystem

• Knowledge of AI Agents, Copilot technologies, and Generative AI solutions within the Microsoft ecosystem.
• Understanding of how AI-driven solutions can enhance business processes, ERP operations, and user productivity.
• Experience with Microsoft Copilot Studio, Power Platform AI capabilities, or Azure AI services is highly desirable.

Languages

• English: Minimum B2 level (mandatory).
• Additional languages are considered a plus.

Competencies

• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to work independently and collaboratively in multidisciplinary teams.
• Customer-service orientation and business mindset.
• Strong organizational skills and attention to detail.
• Continuous learning attitude and passion for innovation.

Unleash your full potential and make an impact. The next move is yours!

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.