Entry-Level Chargeback Analyst (FinTech Payments)

Multisafepay BV; Málaga; Presencial; EUR 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Spanish language classes

Beach view office

Career growth opportunities

Descripción de la vacante

MultiSafepay BV in Málaga is seeking an entry-level Chargeback Analyst to join the Dispute Management team. You will perform daily chargeback analysis, communicate with merchants to obtain documentation, and monitor chargeback activity to ensure timely resolution.

The role offers exposure to high-volume payments operations, strict scheme timelines, and a path to develop analytical and regulatory knowledge in a dynamic fintech environment.

Formación

• 1+ years in payments operations or high-volume payment environments.
• ],
• job_responsibilities_descriptionList

Responsabilidades

• Perform daily chargeback analysis across all chargebacks, identify patterns for escalation.
• Communicate with merchants to obtain documentation to respond to or decline chargebacks.
• Analysing scheme platforms to monitor chargeback flow and ensure regulatory and timeline compliance.
• Follow up on open chargeback cases with merchants and internal stakeholders to meet SLAs.

Conocimientos

Payments operations

Analytical mindset

Scheme regulations

Communication skills

English proficiency

Herramientas

N/A

Descripción del empleo

MultiSafepay BV in Málaga is seeking an entry-level Chargeback Analyst to join the Dispute Management team. You will perform daily chargeback analysis, communicate with merchants to obtain documentation, and monitor chargeback activity to ensure timely resolution.

The role offers exposure to high-volume payments operations, strict scheme timelines, and a path to develop analytical and regulatory knowledge in a dynamic fintech environment.