Enterprise Project Manager

Deliverect; Madrid; Presencial; EUR 50.000 - 75.000; Jornada completa

Descripción de la vacante

Deliverect is seeking an enterprise technical project manager to lead onboarding projects in the hospitality sector. In this role, you will facilitate communication between stakeholders, ensure project timelines are met, and optimize processes to enhance customer satisfaction. Join a diverse team dedicated to revolutionizing the SaaS industry.

Servicios

Full benefits package

Learning opportunities and growth

International and diverse team

Open company culture

Formación

• Experience with APIs and software development.
• Strong project management experience.
• Fluent English; proficiency in additional languages is a plus.

Responsabilidades

• Oversee projects from kickoff to rollout.
• Lead customer management teams and internal resources.
• Identify cross-project blockers to improve onboarding.

Conocimientos

Communication

Project Management

Problem Solving

Critical Thinking

Interpersonal Skills

Agile Methodologies

Operational Excellence

Knowledge of APIs

Cloud Technologies

SaaS Products

Educación

Bachelor's degree

Descripción del empleo

As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Qcommerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business, developing in their professional careers while being part of something larger than themselves.

Department Focus

Join the Implementation and Consultation team at Deliverect, a key group of seasoned professionals committed to propelling enterprise businesses to success. We craft technical plans that seamlessly integrate our products with our clients' operations, resulting in streamlined processes, reduced errors, and elevated operational efficiency, helping our clients achieve their business goals.

Our approach is holistic, encompassing project management, technical expertise, and continuous improvement. We work closely with our customers to understand their unique requirements, tailoring our services to meet their needs. Ongoing support and customization form the foundation of our commitment to ensuring users maximize the value of our products.

Your Impact

The enterprise technical project manager will oversee projects from kickoff to full rollout, ensuring our enterprise customers see value in Deliverect's platform promptly by aligning necessary resources. A key focus will be identifying the critical path and leading stakeholders to achieve the first transactional location in the shortest possible time.

A Typical Day

• Lead and collaborate with customer management teams, strategic partners, and Deliverect's internal resources to drive project completion and customer satisfaction.
• Identify cross-project blockers and patterns to improve onboarding and rollout processes.
• Manage multiple onboarding projects simultaneously.
• Interface with stakeholders (internal and external) to gather requirements and feedback, aiming to improve our products, services, and processes.

Your Expertise

• Strong communication and interpersonal skills to motivate and inspire teams and leaders.
• Experience with APIs, software development, and solutions ecosystems.
• Ability to work in a geographically dispersed environment; proven project management experience.
• Bachelor's degree preferred, but relevant experience is valued.
• Experience with Agile methodologies.
• Knowledge of Cloud technologies and SaaS products.
• Operational excellence in critical thinking, process development, problem-solving, communication, delegation, and planning.
• Flexibility and agility in responding to evolving priorities and ambiguity.
• Ability to address escalated client issues swiftly.
• Fluent English; proficiency in additional languages is a plus.

What We Offer

• An exciting position with a highly professional team.
• High responsibility and independence.
• An international, diverse team with regular events.
• Open company culture with flat hierarchies.
• Leading SaaS delivery software with an international customer base.
• Work with veteran entrepreneurs disrupting the hospitality industry.
• Full benefits package.

Join Deliverect: Shape Tomorrow's Success

We seek dynamic individuals who thrive in a fast-paced SaaS environment, embracing challenges as opportunities for innovation.

What We Bring:

Unicorn Status: Join a fast-growing SaaS unicorn leading the order management industry.

Learning Opportunities: We invest in your growth with dedicated budgets and pathways.

Inclusive Policies: Our policies reflect our commitment to your success.

Diverse Team: Be part of an international, diverse, and transparent culture.

Life at Deliverect:

Performance-driven freedom, innovation culture, and tackling big challenges.

Equal Opportunities: We promote an inclusive workplace, encouraging applications from underrepresented groups.

Rights to Work: Applicants must have legal right to work; we do not support relocation or travel costs.

Supporting Your Journey: Contact us for assistance or accommodations during recruitment.

Required Experience:

Key Skills

SAAS, Customer Service, Cloud, Healthcare, Account Management, CRM, Salesforce, Infrastructure, Client Relationships, New Customers, Territory, Trade shows, Sales Goals, Sales Process, Analytics

Employment Type: Full-Time

Experience: Years

Vacancy: 1