Enterprise Architect

SmartChoice International Limited; Gijón; A distancia; EUR 90.000; Jornada completa

Descripción de la vacante

A leading global consultancy is seeking an Enterprise Architect to enhance customer service in diagnostics. This pivotal role will involve collaboration across technologies and strategies to implement impactful solutions, driving service optimization with a focus on AI integration. The ideal candidate will possess extensive experience and strong stakeholder engagement skills.

Formación

• Extensive experience as an Enterprise Architect in large-scale enterprise environments.
• Proven ability to work with consulting partners.
• Experience in pharma, diagnostics, or healthcare industries is a strong advantage.

Responsabilidades

• Lead architecture across diagnostics service initiatives.
• Drive AI integration to optimize service workflows.
• Collaborate with external consultancy on the Fusion program.

Conocimientos

AI tools

Stakeholder engagement

Service optimization

Communication

Herramientas

Salesforce ServiceCloud

AWS/Azure/Google Cloud

Descripción del empleo

Direct message the job poster from SmartChoice International Limited

Global Account Manager I Senior Technology Recruiter I SmartChoice International I

Enterprise Architect – Diagnostics Commercial Customer Service

Location : Remote (Poland or Spain)

Start Date : July 2025 (only considering notice periods under 1 month)

Salary : Poland – PLN 325,000 per annum | Spain – €90,000 per annum

We are hiring on behalf of a global consultancy for a high-impact Enterprise Architect position. You will work at the intersection of technology, strategy, and operations, partnering with internal teams and external consultancies to shape and deliver future-ready solutions that enhance service delivery and workforce stability.

Key Responsibilities

• Lead architecture across diagnostics service initiatives in alignment with global strategy
• Drive AI integration to optimize support activities and service workflows
• Collaborate with external consultancy (e.g., Deloitte) on the Fusion program
• Align with Aspire and Service Strategy 2030 to address architectural dependencies
• Deliver architectural insights that influence platform, tool, and technology decisions
• Communicate with senior IT and business stakeholders to gain alignment

What We’re Looking For

• Extensive experience as an Enterprise Architect in large-scale enterprise environments
• Strong background in AI tools and service optimization
• Proven ability to work with consulting partners and on multi-year strategies
• Excellent communication and stakeholder engagement skills
• Experience in pharma, diagnostics, or healthcare industries is a strong advantage

Technology Environment

Salesforce ServiceCloud, ServiceMax, AWS / Azure / Google Cloud

Product Information Management and Knowledge Management Systems

If you're a hands-on architect ready to influence the future of customer service in diagnostics, we’d love to hear from you.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

IT Services and IT Consulting

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