English Speaking Technical Support Advisor

Workster; Murcia; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Workster is looking for a motivated Technical Support Advisor to join a leading software development company. This full-time, mostly remote role involves assisting clients with cloud-based products and troubleshooting technical issues. Ideal candidates will be fluent in English and possess a strong foundation in IT technologies. Extensive training is provided to enhance skills in high demand within the technology sector.

Servicios

Extensive training on products and cloud technologies

Opportunities to enhance marketable skills

Formación

• Technical support experience is beneficial but not required.
• Fluency in English; additional languages are an advantage.
• Experience with Microsoft products preferred.

Responsabilidades

• Provide technical assistance and support for software and cloud products.
• Troubleshoot and resolve customer issues via phone, email, or chat.
• Offer solutions related to cloud technologies.

Conocimientos

Fluency in English

Proficiency in additional languages

Educación

Training or experience in IT technologies

Herramientas

Microsoft Office

Cloud technologies

Descripción del empleo

Workster is partnering with a world-leading software development company to find a motivated and skilled Technical Support Advisor for their team. Join a dynamic, multicultural environment and start or further your career in the technology and software industry.

Provide technical assistance and support to clients on software and cloud-based products, including Office, Outlook, OneDrive, Exchange, SharePoint, and Microsoft Windows.

Troubleshoot and resolve customer issues related to cloud technologies, offering solutions via phone, email, or chat.

Fluent in English (Native level); proficiency in additional languages (Italian, Polish, Spanish, Hungarian, or Czech) is a strong advantage.

Training or experience in IT technologies / products, with a focus on cloud technologies and Microsoft products (Office, Outlook, Onedrive, Exchange, SharePoint, Lync Server).

Experience as an IT Technician or in a similar technical support role is beneficial but not required.

Full-time position (39 hours per week), Monday to Friday.

Fully remote position within Spain, except for the islands. If you reside in Galicia, the role is hybrid.

Extensive training on products, cloud technologies, and highly sought-after skills in the market.