Engineering Manager, Managed Services

Canonical; Córdoba; Presencial; USD 80.000 - 120.000; Jornada completa

Descripción de la vacante

A global tech firm is seeking an Engineering Manager to lead a distributed team focused on cloud technologies. Responsibilities include optimizing development quality, managing customer operations, and ensuring service level agreements. Ideal candidates should have a Bachelor's degree in technology and experience with OpenStack and agile methodologies. The position is globally remote, offering a supportive work environment with travel opportunities.

Servicios

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Travel opportunities to meet colleagues

Formación

• Proven experience in software delivery using various programming languages.
• Strong commitment to testing methodologies and maintainable code quality.
• Experience managing distributed teams.

Responsabilidades

• Manage an engineering team to optimize development and operations.
• Ensure service level agreements are met for global customer deployments.
• Deliver quality managed services consistently.

Conocimientos

Software delivery using Python

Managing operations teams

OpenStack

Linux system administration

Agile software development

Communication skills

Educación

Bachelor's degree in a technology field

Descripción del empleo

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders across various sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring an Engineering Manager ...

This role offers an opportunity for a technologist passionate about Linux and Cloud technologies to build a career with Canonical and drive success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, you will enjoy working with some of the best people in the industry at Canonical.

The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you'll work with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will manage engineers overseeing day-to-day Managed Service of customer environments, including customer service management, managed services operations, and product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.

Location : This is a globally remote role.

The role entails

1. Manage a growing engineering team to optimize the quality and velocity of both development and operations
2. Identify and measure team health indicators
3. Implement disciplined engineering and operations processes
4. Represent the BootStack team with respect to stakeholders, customers, and external teams
5. Ensure proper team focus on priorities, milestones, and deliverables
6. Work to meet service level agreements with customer deployments around the globe
7. Deliver quality managed services in a consistent, timely manner

What we are looking for in you

• Bachelor's (or equivalent) education in a technology field
• Proven experience in software delivery using Python, Go, C, C++, Java, or managing operations teams
• Proven experience with OpenStack
• Strong commitment to testing methodologies and maintainable code quality
• Experience with Linux system administration, Ubuntu / Debian is a plus
• Strong communication and cooperation skills
• Experience with agile software development methodologies
• Experience managing distributed teams
• Technical aptitude for understanding complex distributed systems
• Experience with cloud topologies and technologies
• Travel to team and company events and customer meetings, roughly 20% or less

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits reflecting our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu, a critical open-source platform for AI, IoT, and the cloud, we are transforming the software industry. We recruit globally and set high standards for new hires. Working here challenges you to think differently, work smarter, learn new skills, and elevate your performance.

Canonical is an equal opportunity employer

We are committed to fostering a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds enhances our work environment and products. We welcome applications from all identities and backgrounds, and we will consider each application fairly.